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- …of the business applications. + Determiningthe increased cases received by the IT Helpdesk . + Improving and adjusting the Virtual Desktop system. + Design and ... examining the documentation of the Virtual Desktop Infrastructure. + Executing helpdesk calls and classifying cases according to their priorities and accelerations.… more
- Robert Half Technology (Kansas City, MO)
- …and troubleshoot end-user devices, software, and peripherals. * Provide responsive helpdesk support, managing issues through a ticketing system. * Support user ... group memberships, and device recovery processes. * Collaborate with tech teams and vendors to address IT challenges and...3-5 years of proven experience in desktop support. * Associate degree in IT or equivalent relevant experience. *… more
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