- Celestica (New York, NY)
- …+ Build and maintain strong relationships with clients to ensure satisfaction and ongoing business success . ** Technical Skills** + Knowledge of PLM standards ... actions and ensure customer focused quality solutions. + Create and maintain technical and process documentation to ensure that advanced technical concepts… more
- Public Consulting Group (Albany, NY)
- …Financial Solutions + Equity in Education + Equitable Education + Recovery Services The Technical Business Analyst (TBA) will support the Product Team within the ... performing user acceptance testing (UAT) and scheduled regression testing, along with other technical requests. The Technical Business Analyst role will… more
- Amazon (New York, NY)
- …the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. ... the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed.… more
- Oracle (Albany, NY)
- …integrity, quality, and governance. + Monitor and measure the impact of Customer Success strategies using relevant KPIs and business metrics. + Mentor junior ... team; adept at engaging with executive leadership. + Experience with Customer Success operations, SaaS metrics, or cloud business models is highly… more
- Amazon (New York, NY)
- …to meet the specific needs of each customer, translating technical concepts into business value. Your success as a PCA will be linked to impacting the ... In this role, you'll work closely with customers to understand their technical requirements and business objectives, designing and implementing tailored cloud… more
- Amazon (New York, NY)
- …the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. ... on your guidance to scale Connect across their complex global businesses, overcoming technical and organizational roadblocks on the way. Today, Connect is one of… more
- Cardinal Health (New York, NY)
- …The Customer Experience Engineer supports various clinical applications, translates business requirements into technical specifications, maintains relationships ... Job Description **_What Customer Success contributes to Cardinal Health_** Commercial Technologies manages...billing software, preferred + Ability to communicate free of technical language to the business and end-user… more
- ServiceNow, Inc. (New York, NY)
- …+ Focus on Key Performance Indicators (KPIs): Guide and inspire the Customer Success team to meet critical operational KPIs-adoption, technical health, renewals, ... business transformations (Digital/SaaS/Enterprise Software). + Leadership Expertise: Demonstrated success in running large-scale, strategic accounts and exceeding … more
- Amazon (New York, NY)
- …to meet the specific needs of each customer, translating technical concepts into business value. Your success as a PCA will be linked to impacting the ... In this role, you'll work closely with customers to understand their technical requirements and business objectives, designing and implementing tailored cloud… more
- Emerson (Albany, NY)
- …post-deployment lifecycle. + Understand customer workflows, technical requirements, and desired business outcomes; guide them to success using NI software. + ... The Customer Success Manager (CSM) at NI serves as a...workflows preferred. + Excellent communication skills; able to tailor technical and business narratives for diverse stakeholders.… more
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