- IBM (Reston, VA)
- …in Agile, Salesforce ( Service Cloud), ServiceNow, Microsoft, Genesys, AWS or other call center technology is preferred IBM is committed to creating a diverse ... **Introduction** As the Customer Service Contact Center GTM Lead, you...US Federal clients. This individual will have in-depth Contact Center , business process and technical applications knowledge… more
- Pearl Interactive Network (Richmond, VA)
- …accountability, and service excellence, we want to stay connected. The ** Call ** ** Center Supervisor** **(CCS)** is responsible for providing supervision and ... in your teams? **Pearl Interactive Network** is seeking accomplished ** Call Center Supervisors (CCSs)** to join our...leadership to Customer Service Representatives (CSRs), to… more
- Mass Markets (VA)
- …have established ourselves as a trusted partner in the industry. We are looking for call center representatives to support our "Get Out the Vote" initiative. In ... Required) + One (1) year of experience in customer service , technical support, inside sales, back-office, chat,...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- AECOM (Fairfax, VA)
- …associated with the needs of the operations. + Previous experience working in a call center , customer service , 911 Operator or dispatching environment. + ... platforms and web-based applications to perform tasks. Transportation Operations Center (TOC) Operators are responsible for using Advanced Traffic Management… more
- Mass Markets (VA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... ourselves as a trusted partner in the industry. This position supports customer service , technical support, and customer sales interactions. This role requires… more
- Pearl Interactive Network (Richmond, VA)
- …shaping the performance, mindset, and confidence of the next generation of customer service superstars. The ** Call Center ** **Trainer (CCT)** is responsible ... teams? At **Pearl Interactive Network** , we're always looking for exceptional ** Call Center Trainers** to join our **Talent Community** for future remote… more
- Amazon (Arlington, VA)
- …following; auditing/refining day to day processes and event response, conducting data center infrastructure training and drills, providing on- call event support, ... conducting assessments. The TTL serves as a FOC expert technical resource in data center critical infrastructure,...skills - Proven self-starter - Experience troubleshooting and debugging technical systems - 3+ years of customer service… more
- Amazon (Sterling, VA)
- …position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our ... for technology managers with experience in people management, strong technical understanding and the drive and vision to take...and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate… more
- Amazon (Sterling, VA)
- …position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our ... for technology managers with experience in people management, strong technical understanding and the drive and vision to take...and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate… more
- Amazon (Sterling, VA)
- …position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our ... for technology managers with experience in people management, strong technical understanding and the drive and vision to take...and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate… more
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