- Conduent (VA)
- …I switch to a video visit instead? **Requirements for Remote Call Center Representative:** Successfully complete customer service assessment & typing test on ... day. **Healthcare Contact Center Associate -Work from Home** **About the Healthcare Call Center Associate role:** As a member of the Customer Experience… more
- Mass Markets (VA)
- …have established ourselves as a trusted partner in the industry. We are looking for call center representatives to support our "Get Out the Vote" initiative. In ... Required) + One (1) year of experience in customer service , technical support, inside sales, back-office, chat,...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- AECOM (Fairfax, VA)
- …associated with the needs of the operations. + Previous experience working in a call center , customer service , 911 Operator or dispatching environment. + ... platforms and web-based applications to perform tasks. Transportation Operations Center (TOC) Operators are responsible for using Advanced Traffic Management… more
- Mass Markets (VA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... ourselves as a trusted partner in the industry. This position supports customer service , technical support, and customer sales interactions. This role requires… more
- Amazon (Arlington, VA)
- …following; auditing/refining day to day processes and event response, conducting data center infrastructure training and drills, providing on- call event support, ... conducting assessments. The TTL serves as a FOC expert technical resource in data center critical infrastructure,...skills - Proven self-starter - Experience troubleshooting and debugging technical systems - 3+ years of customer service… more
- CACI International (Chantilly, VA)
- …plan management and call routing configurations + Coordinate with vendors and service providers for issue resolution + Participate in on- call rotation for ... Cisco Call Manager Administrator Job Category: Information Technology Time...health checks following DISA STIGs + Provide tier 2/3 technical support for voice and unified communications issues +… more
- CoreSite (Reston, VA)
- …and data is uploaded to the OSS accordingly. + Provide day-to-day exceptional customer service and support. + On- call availability may be required to respond to ... nurturing your professional growth and success. Manager - Data Center Operations Role: We are currently hiring for the...vendor management inclusive of daily work as well as service contracts. Project management experience is required as the… more
- Amazon (Sterling, VA)
- …position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our ... for technology managers with experience in people management, strong technical understanding and the drive and vision to take...and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate… more
- Meta (Ashburn, VA)
- …areas: Hardware repair, OS management, Tooling and Automation, Networking, or Technical Project Management. **Required Skills:** SiteOps Data Center Production ... halls 2. Participate in root cause analysis of highly technical issues within the data center , ranging...and influence policies and procedures that improve global data center operations 15. Participate in 24/7 on- call … more
- Capital One (Mclean, VA)
- …The Sentry Quality Assurance Manager optimizes the performance, processes, and customer service of our 24/7/365 security operations center (SOC). This individual ... Quality Assurance Manager, Security Operations Center (Sentry) At Capital One, we dare to...service delivery, with a specific focus on our call queue, incident handling, and overall operational efficiency. This… more
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