• Customer Technology Spec I

    University of Rochester (Brighton, NY)
    …Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 900084 ISD Customer Service Business Work Shift: UR - Day (United States of America) ... of all functions. Provides remote and hands-on support for clients with excellent customer service skills. Provides consulting and technology support for faculty… more
    University of Rochester (08/07/25)
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  • Senior Director, Data Science - Customer…

    Capital One (New York, NY)
    Senior Director, Data Science - Customer Core Specialist Models Data is at the center of everything we do. As a startup, we disrupted the credit card industry by ... the latest in computing and AI/ML technologies and operating across billions of customer records to unlock the big opportunities that help everyday people save… more
    Capital One (08/24/25)
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  • PIA P&C Support Specialist (Tier II)

    Robert Half Office Team (Rochester, NY)
    …on a contract basis in Rochester, New York. In this role, you will provide advanced customer service and technical support related to the Property & Casualty ... workers' compensation, and insurance bonds. * Investigate and resolve technical issues for external users, offering solutions and referring...required. * At least 2 years of experience in customer service or insurance-related roles. * Strong… more
    Robert Half Office Team (09/30/25)
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  • Field Service Technician - 100% Travel…

    ManpowerGroup (Akron, NY)
    …Field Service Technician, you will be part of the customer service team supporting product installations and technical support. The ideal candidate will ... Our client, a leading technical company, is seeking a Field Service...+ Act as a professional company representative, ensuring exceptional customer service at customer locations… more
    ManpowerGroup (08/01/25)
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  • Customer Success Manager - Cisco

    SHI (Albany, NY)
    … Customer Success Manager will analyze consumption reports, manage service delivery workflows, and maintain effective communication with customers and internal ... need to thrive - in our offices or yours.** **Job Summary** The Customer Success Manager is responsible for onboarding customers, guiding them through their product… more
    SHI (09/24/25)
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  • Clinical Sales Specialist, Structural Heart, TAVI…

    Abbott (New York, NY)
    …key elements of technical & clinical expertise, training & education, customer service & communication skills. This position collaborates with the Territory ... of Abbott TAVI products. The role is responsible for customer interface while demonstrating expertise with our TAVI clinical...provide ongoing education as requested for proper in - service levels + Properly manage trial and commercial inventory… more
    Abbott (09/26/25)
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  • Senior Managing SAP Consultant Customer…

    IBM (Denver, NY)
    …Consultant or Solution Architect. . SAP Expert Level Process Knowledge: Experience with customer service business processes and workflows, and the ability to ... . Professional Expertise with SAP S/4HANA: Hands-on SAP deep expertise in SAP Service Cloud (eg, Customer Experience, Commerce, Marketing) with a minimum of… more
    IBM (10/02/25)
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  • Lead Operations Service Manager

    Lumen (Albany, NY)
    …trends and identifying areas for service improvement opportunities. -Serves as customer advocate, technical resource, and Subject Matter Expert for internal ... to assist operational and sales teams in setting proper customer expectations based on defined Service Level...Voice, Transport, IP and Data with 5+ years in Service Management working at Lead level. -Excellent technical… more
    Lumen (09/18/25)
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  • Field Service Technician

    Chart Industries (Buffalo, NY)
    …that distinguish HNA's proposals and capabilities. 4. Complete required reports, including Service Reports, Customer Call Reports, Expense Reports and Time ... relevant technical background including millwright, maintenance, engineering, and/or field service experience. + A solid understanding of the product/ service … more
    Chart Industries (07/26/25)
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  • Strategic Customer Success Manager - Public…

    Confluent (Albany, NY)
    …relationship with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews ... Streaming Platform. This role is offered to active duty service members who are enrolled in the Skillbridge program...the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role… more
    Confluent (10/02/25)
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