• Customer Technical Support

    UIC Government Services and the Bowhead Family of Companies (Dahlgren, VA)
    **Overview** CUSTOMER TECHNICAL SUPPORT SPECIALIST (NEN) (RDTE) Bowhead has a job opening for a Desktop Support Technician in Dahlgren, VA. The candidate ... will provide customer support and technical assistance to users of a specific organization at the Naval Surface Warfare Center Dahlgren Division (NSWCDD).… more
    UIC Government Services and the Bowhead Family of Companies (05/07/25)
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  • SOC Support Engineer III, AWS SOC Security…

    Amazon (Herndon, VA)
    …more of the following domains: emergent/military/network operation centers, logical security, and technical customer support . They will possess excellent ... Center (SOC) Support Engineer works across IT Systems and provides technical support ; security response for logical services and physical data center… more
    Amazon (04/22/25)
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  • Cloud Support Engineer - Media, AWS…

    Amazon (Herndon, VA)
    …of professional or military experience - 3+ years of experience working in enterprise-level technical / customer support - 3+ years of experience with Linux ... multiscreen content delivery and we are looking for a Technical Support Engineer to join our Global...training services Participate in 24x7 on-call rotation for post-sale customer support About the team About AWS… more
    Amazon (04/30/25)
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  • Senior Technical Support Engineer,…

    Palo Alto Networks (Reston, VA)
    …across diverse cross-functional teams with open communication + Previous experience in a customer -facing technical support role ( Support Engineer) - ... all win with precision. **Your Career** As a Senior Technical Support Engineer, you will engage directly...problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure**… more
    Palo Alto Networks (04/16/25)
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  • Manager, Technical Support

    EDB (Richmond, VA)
    …and key stakeholders + Develop and deliver process improvements pertaining to Technical Support operations ** Customer Engagement** + Direct communication ... efforts. **What you will bring ** + 5+ years of experience in customer -facing technical support management or equivalent experience + Bachelor's degree in… more
    EDB (04/11/25)
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  • Enterprise Support Manager, AWS ES…

    Amazon (Herndon, VA)
    …leading projects / initiatives to improve support -related processes and the customer 's technical support experience Preferred Qualifications - Experience ... Support Manager, you will lead a team of Technical Account Managers who are the primary operational point...team interacts with leading companies and believes that world-class support is critical to customer success. AWS… more
    Amazon (05/01/25)
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  • Technical Writer

    Two95 International Inc. (Richmond, VA)
    …PowerPoint, and VISIO. * Knowledge of business process development and improvement. * Previous experience in external customer -facing technical support . ... Job Title: Technical Writer Location: Richmond, VA Duration: 6 month...VA Duration: 6 month Contract to hire Description: The Technical Writer will be responsible for creating, updating, and… more
    Two95 International Inc. (03/11/25)
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  • Product Support Engineer - AR Hardware…

    Amazon (VA)
    …or related technical field and 5+ years' experience delivering direct customer support or Master's degree in Engineering, Computer Science or related ... technical field and 3+ years' experience delivering direct customer support - Strong technical problem-solving and analytical skills - Proven ability to… more
    Amazon (03/08/25)
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  • IT Site Support Technician II

    Abbott (Portsmouth, VA)
    …able to work independently + Strong analytical skills and the ability to combine technical knowledge and customer support skills + Excellent communication ... to end users and management on a variety of technical support issues, including the set up...the realms of the role, to produce solutions in support of customer service level agreements +… more
    Abbott (05/02/25)
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  • Technical Account Manager - Ansible…

    Red Hat (Richmond, VA)
    …Red Hat * Collaborate with the engineering, research and development, product management, and technical support teams * Create customer engagement plans and ... the Red Hat Ansible Automation Platform. At Red Hat, customer support includes far more than just...with our engineering, research and development, product management, and technical support teams to debug, test, and… more
    Red Hat (03/21/25)
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