- Cornerstone onDemand (Virginia Beach, VA)
- …LMS, HRIS, LXP, etc. is a plus + Minimum of 5 years' experience in a technical customer support role. Preferably with enterprise SaaS solutions. + Excellent ... The Advanced Technical Support Specialist is responsible for...knowledge, expertise, and exceptional soft skills to understand the customer and interpret their needs to ensure they are… more
- Concentrix (Richmond, VA)
- …and " **Best Companies for Career Growth** " awards every year? Then a remote Technical Support / Customer Service Representative position at Concentrix is ... every customer interaction. Other qualifications for our Technical Support Representative-Remote (Bilingual: Portuguese and English)...building customer relationships + 1+ year of customer service experience + Technical support… more
- Amazon (Herndon, VA)
- …more of the following domains: emergent/military/network operation centers, logical security, and technical customer support . They will possess excellent ... PACS Configurations Support Engineer works across IT Systems and provides technical support ; security response for logical services and physical data center… more
- Palo Alto Networks (Reston, VA)
- …across diverse cross-functional teams with open communication + Previous experience in a customer -facing technical support role ( Support Engineer) - ... all win with precision. **Your Career** As a Senior Technical Support Engineer, you will engage directly...problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure**… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …Time **Position Description:** CGI Federal is actively seeking a highly motivated and customer -focused Technical Support specialist to join our growing team. ... ** Technical Support Specialist** **Category:** Service Desk...problem-solving processes, providing clear and concise instructions. * Document customer interactions and technical solutions in our… more
- ManTech (Herndon, VA)
- ManTech seeks a motivated, career and customer -oriented Technical Support Representative to join our team in Herndon, VA. **Responsibilities include but are ... and application problems + Provide remote phone, email and chat troubleshooting support for application, desktop, network and mobile device issues (incidents), as… more
- Two95 International Inc. (Richmond, VA)
- …PowerPoint, and VISIO. * Knowledge of business process development and improvement. * Previous experience in external customer -facing technical support . ... Job Title: Technical Writer Location: Richmond, VA Duration: 6 month...VA Duration: 6 month Contract to hire Description: The Technical Writer will be responsible for creating, updating, and… more
- Leidos (Chantilly, VA)
- …+ High school diploma or equivalent. + 2-4 years of prior relevant experience in customer service, technical support , or a similar role. + Demonstrated ... repairs, returns, or on-site service. + Proficiency in Product Support , Incident Management, and Technical Support...Support practices. + Working knowledge of Microsoft Windows Support and customer service tools (eg, ticketing… more
- Mass Markets (VA)
- …have established ourselves as a trusted partner in the industry. This position supports customer service, technical support , and customer sales ... customers Preferred (Not Required) + One (1) year of experience in customer service, technical support , inside sales, back-office, chat, or administrative … more
- Lumen (Richmond, VA)
- …SME to marketing teams and guide the strategy discussions, support customer engagement and conversations, respond to technical inquiries, and participate in ... Develop Customer Reference Architectures: Define deployment architectures that further technical proof and validation. Support customer validation,… more