- Capital One (Richmond, VA)
- …descriptions of customer adoption and performance + Develops and maintains technical support procedures and policies + Serves as a knowledge resource ... used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please… more
- Amazon (Arlington, VA)
- …to drive the development and enhancement of operational and analytical tools used by our Customer Support teams. In this pivotal role, you will own the tools and ... that your efforts result in measurable improvements to the customer experience. Your ability to influence technical ...Key job responsibilities * Own the roadmap for GREF Customer Support tools and analytics, establishing a… more
- CACI International (Chantilly, VA)
- …of operational planning and ongoing support * Develop, deliver and/or support technical briefing material to client and client partners **Qualifications:** ... Operator in this position helps plan, organize, and execute technical operations in support of priority mission...be part of a high-performing group dedicated to our customer 's missions and driven by a higher purpose -… more
- Amazon (Herndon, VA)
- …You will support team goals and projects by providing feedback, and technical support as required. AWS Infrastructure Services owns the design, planning, ... Center (FOC) team. The FOC launched as a singular support team to proactively monitor the life-safety systems and...responsible for the operation of infrastructure equipment. The FOC Technical Specialist facilitates and deep dives customer … more
- Amazon (Herndon, VA)
- …National Law Enforcement mission customers around the world? Are you a details-oriented technical program manager looking for an opportunity to work on solving some ... of the world's most interesting and pressing customer challenges? Do you want the opportunity to lead...Do you want the opportunity to lead bar raising technical roadmap discussions with AWS builder teams? Are you… more
- Amazon (Arlington, VA)
- …industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we're looking for a Sr. Technical Account Manager (TAM) to support ... role, but rather an opportunity to be the strategic technical advisor and 'voice of the customer '...and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management. You will provide advocacy and… more
- Amazon (Herndon, VA)
- …all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we're looking for a Technical Account Manager (TAM) to support ... role, but rather an opportunity to be the strategic technical advisor and 'voice of the customer '...and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management. You will provide advocacy and… more
- Serco (VA)
- … information and translating it into an easily understandable format, per customer guidelines - translate technical information to clear, readable documents ... to interpret engineering concepts, reports, and other data to ensure production of technical documentation that complies with customer requirements. + Translate … more
- Prism Maritime (Chesapeake, VA)
- …in planning and conducting ship-checks and site surveys to validate customer furnished information including engineering drawings and technical publications ... skills required. Must have the ability to communicate with internal personnel and customer representatives effectively on technical subjects. + Ability to write… more
- Amazon (Arlington, VA)
- …management, and technical guidance. This guidance will involve areas of customer support , access management, secure network configurations, and the security ... external party engagements for AWS. AWS Security needs Security Technical Program Managers who can manage risk and drive...around tools used to support both operations and management of AWS engagements with… more