- Amazon (Arlington, VA)
- …AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners ... a deep understanding on how to balance business and technical risk that can effect the program. The candidate...day engineers might deep dive to root cause a customer issue, investigate why a metric is trending the… more
- Highmark Health (Richmond, VA)
- …+ Manage expectations of customers, partners and management. + Participate in customer walkthroughs and plans; design and technical walkthroughs; and problem ... researching, identifying and internally marketing enabling technologies based on customer capability requirements. Facilitate development of more complex enterprise… more
- Nightwing (Arlington, VA)
- …advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our ... space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software… more
- Amazon (Arlington, VA)
- …strategic role will influence leaders across industries, market segments, and technical domains to drive transformative business outcomes. As a Principal-level ... and secure solutions tailored to meet the specific needs of each customer . You'll work closely with stakeholders to gather requirements, assess current… more
- Amazon (Arlington, VA)
- …Global Sales (AGS) team interacts with leading companies and believes that world-class support is critical to customer success. The NAMER Global Sales Strategy ... ideal candidate has strong business and financial acumen, broad technical skills, and a deep analytic background. This FSO...team interacts with leading companies and believes that world-class support is critical to customer success. AWS… more
- Chenega Corporation (Springfield, VA)
- …experience working in the Federal marketplace. The **Junior Helpdesk Specialist** provides superior customer service in support of customer requests when ... IT Service Desk located in Springfield, VA. **Responsibilities** + Assist in providing technical assistance and support related to computer systems, hardware, or… more
- UIC Government Services and the Bowhead Family of Companies (Arlington, VA)
- …updates to end-users regarding the status of ongoing incidents, ensuring high-quality customer support . + Maintain and update internal documentation for ... TIER II (MIELS): Bowhead is seeking Field Service Representatives / Service Desk Specialists to support a customer in Arlington, VA. Support for the contract… more
- CoreSite (Reston, VA)
- …+ Provide support on general customer related questions + Day-to-day technical support on peering issues, route server issues, etc. + Provide support ... forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences. At CoreSite not only are we Committed...tickets, new circuit turn ups, etc.) + 2nd level technical support (ie 802.1q, Q-in-Q, P2P) on… more
- General Dynamics Information Technology (Mclean, VA)
- …of the customer 's complex internal network. The candidate will provide technical assistance on high-level system and networking requests. The candidate will also ... Family:** Network Engineering **Skills:** Ku Band,Low-Noise Amplifier (LNA),Satellite Communications (SATCOM), Technical Writing **Experience:** 10 + years of related experience… more
- SAIC (Herndon, VA)
- …changes to future architectures + May be required to provide cloud agnostic technical guidance in the formulation of customer multi-cloud work statements ... requirements into end-to-end designs for systems that involve multiple interfaces and support data repositories + Strong customer service skills, teaming skills,… more