- Capital One (Mclean, VA)
- …used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please ... with self-service access to relevant security, privacy, and compliance information. + Customer Engagement: Act as a trusted technical and security advisor,… more
- Federal Reserve Bank (Richmond, VA)
- …and propel your growth-along with a wide range of benefits and perks that support your health, wealth, and life. **About the Opportunity:** The Federal Reserve Bank ... Works with clients and other resources to assess current capabilities, identify customer needs and assist in recommendation process improvements + Provides … more
- City of Norfolk, Virginia (Norfolk, VA)
- …initiatives, from planning through implementation and support . Communication & Customer Support . + Communicate complex technical issues clearly ... customer -focused innovation initiatives. It is comprised of four technical bureaus, which are Business Enablement, Customer ...staff members work together to provide essential services and technical support to all City staff and… more
- UIC Government Services and the Bowhead Family of Companies (Dahlgren, VA)
- …ADMINISTRATOR (WINDOWS) (RDTE) Bowhead seeks a Systems Administrator (Windows) to provide customer support and technical assistance to users supporting ... causes and recommend solutions to correct common failures. + Specific support consists of troubleshooting hardware, software, and network related issues encountered… more
- Concentrix (Richmond, VA)
- …outbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine ... diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together,… more
- Amazon (Arlington, VA)
- …expert within account teams, coordinating with CSMs and TAMs to maximize customer outcomes. Portfolio Management & Technical Excellence: Manage 7+ high-value ... go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the… more
- Xcelerate Solutions (Vienna, VA)
- …tailored to the customer 's requirements; + Develops information and technical support documents, summaries, reports, presentations and other designated ... products in support of the customer 's information and technical support requirements; + Presents briefings to personnel designated by the customer … more
- Coinbase (Richmond, VA)
- …for building, buying and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both ... Twilio, Zendesk, or similar). * Demonstrated experience integrating or building AI-powered customer support solutions, such as chatbots, LLM-based assistants, or… more
- Google (Reston, VA)
- …experience. + 10 years of experience with cloud native architecture in a customer -facing or support role. + Experience with device management concepts, such ... on top of industry trends and devise enhancements to Google Cloud products. As a Customer Engineer, you will partner with the technical Sales team as a Google… more
- Highmark Health (Richmond, VA)
- …some evenings and weekends as code is released once a month to production. Support of that release goes for the weekend on shifts. **REQUIRED QUALIFICATIONS** + Full ... employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with… more