- Highmark Health (Richmond, VA)
- …some evenings and weekends as code is released once a month to production. Support of that release goes for the weekend on shifts. **REQUIRED QUALIFICATIONS** + Full ... employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with… more
- Cardinal Health (Richmond, VA)
- …Product Owners and Development Teams to become proficient with both business purpose and customer workflows as well as the backend technical architecture of our ... Job Description **_What Customer Success contributes to Cardinal Health_** Commercial Technologies manages the enterprise's portfolio of commercial technologies to… more
- SAP (Herndon, VA)
- …HANA. **BRIEF DESCRIPTION** The primary responsibilities of this role are core customer support , innovation and proactive activities and participation in a ... be customized due to regional or business need. **KEY RESPONSIBILITIES** 1) Deliver Core Customer Support focusing on Data Integrations 2) Proactive Support … more
- Deloitte (Mclean, VA)
- …complex client programs. Essential job responsibilities include: Platform Implementation & Technical Configuration + Configure and implement customer experience ... of technical /functional roadmaps to enable structured VOC strategies. + Support delivery of workshops on strategy, analytics, and customer journey… more
- Google (Reston, VA)
- …Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical ... years of experience with cloud native architecture in a customer -facing or support role. + Experience engaging...and devise enhancements to Google Cloud products. As a Customer Engineer, you will partner with technical … more
- Stryker (Richmond, VA)
- …by territory needs, to address urgent technical needs and ensure continuous customer support . + Assist in product demonstrations and lab logistics. + Solve ... all things related to the Mako, you'll deliver exceptional service while prioritizing customer needs in a fast-paced high volume clinical environment. You will think… more
- EchoStar (Christiansburg, VA)
- …session.** This role will be empowered to provide direct and real time advanced technical support to internal CXO resources for the benefit of Retail Wireless ... with our Customer Experience Agents to resolve technical customer issues with service, global resets,...this role by collaborating with other teams like our Customer Support Agents, Incident support … more
- UKG (Richmond, VA)
- …insights for leadership and business partners. Journey Mapping & CX Research Support customer journey mapping workshops and document end-to-end experiences. ... across Customer Success, Marketing, Product, and Sales. Personalized Engagement: Tailored support for customer system admins and primary contacts, enabled by… more
- World Wide Technology (Chantilly, VA)
- …Minimum of 6 years of experience with cloud native architecture in a customer -facing or support role. + ** Technical Expertise:** Networking, DevOps, ... on a prioritization roadmap for infrastructure and application modernization. + Work with customer technical leads, client executives, and partners to manage and… more
- UKG (Richmond, VA)
- …As a Lead Customer Success Engineer, you will serve as a trusted technical advisor to UKG customers, partnering with Customer Success Managers (CSMs) to ... drive retention. **Key Responsibilities:** + Partner with CSMs to engage customer executives, engineers, and technical teams, translating business requirements… more