- Cardinal Health (Richmond, VA)
- …via appropriate contract administration, timely order fulfillment, and providing exemplary customer support including managing accounts and providing sales ... outstanding customer service and managing accounts while providing sales support to field sales representatives. This job establishes, maintains and enhances … more
- EchoStar (Christiansburg, VA)
- …to meet SLOs and quality standards + Handle escalated customer issues and support team members with complex technical problems + Develop and deliver training ... This role will be empowered to manage an IT technical support team responsible for real time...field preferred + 5+ years of experience in a Customer Support role, preferably in the wireless… more
- Chenega Corporation (Fort Belvoir, VA)
- … Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 TheJunior Helpdesk Support Services Specialist willprovide technical support services in ... users' enterprise email system configurations. + Respond to all customer trouble requests and the problem calls received by...on user systems as the environment changes. + Provide Technical Support Services in accordance with the… more
- Capital One (Richmond, VA)
- …used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please ... role will require a strong understanding of the solutions Customer Identity offers, deep technical understanding of...inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital… more
- Amazon (Arlington, VA)
- …Key job responsibilities * Support incident response operations * Become a technical resource that earns the trust of customer stakeholders before, during, ... upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS...AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers… more
- Merck (Richmond, VA)
- …Company's vaccines, as well as education and resources. They do this to support customer operational and financial needs such as reimbursement information and ... stakeholders to support the identified immunization needs. + For select customer accounts, coordinate with our Company's customer team (Account Executives,… more
- AltaGas (Springfield, VA)
- …**Position Summary** The Customer Experience Analyst reports to the Manager, Customer Experience and will support the utility's customer experience ... evolve the VoC dashboard, integrating multiple data sources to support decision-making and customer -centric KPIs. * ...Strong ability to synthesize insights and present them to technical and non- technical audiences. * Demonstrated skill… more
- Highmark Health (Richmond, VA)
- …between business needs and the analytical technology team. The Senior Decision Support Consultant will leverage technical , analytical, and business expertise to ... design, develop, and support various complex projects and data analyses. A primary...interpersonal and group/meeting presentations or participation in meetings involving technical , non- technical and customer associates… more
- SHI (Richmond, VA)
- …Customer Success Manager is responsible for retention and growth of SHI's Cisco Support Services & Software business. The Customer Success Manager will work ... and build Cisco seller relationships as well as top customer relations inside the assigned coverage area. The ... retention, growth of customers business, and selling Cisco support services & software + Managing the lifecycle of… more
- Guidehouse (Arlington, VA)
- …services, and expertise, in order to identify opportunities where expertise can support customer business needs. + Leads and/or actively participates in ... stakeholders, and national customer agencies to develop a network to support customer service issue resolution, leveraging these relationships to participate… more