- SAP (Herndon, VA)
- …HANA. **BRIEF DESCRIPTION** The primary responsibilities of this role are core customer support , innovation and proactive activities and participation in a ... be customized due to regional or business need. **KEY RESPONSIBILITIES** 1) Deliver Core Customer Support focusing on Data Integrations 2) Proactive Support … more
- Amazon (Arlington, VA)
- …risks or roadblocks and can execute in an ambiguous and changing environment. To support the evolution of the AWS customer experience and/or Customer ... as a vendor, consultant or have prior experience working with or managing technical programs - Experience in customer -facing roles Preferred Qualifications -… more
- Amazon (Arlington, VA)
- …risks or roadblocks and can execute in an ambiguous and changing environment. To support the evolution of the AWS customer experience and/or Customer ... 5+ years of driving technology initiatives including - 2+ years of customer -facing experience delivering technology programs. - Demonstrated technical breadth in… more
- Google (Reston, VA)
- …Development Managers to grow and support the Google Cloud partner ecosystem. Customer Engineers understand the technical capabilities of the partners and are ... years of experience with cloud native architecture in a customer -facing or support role. + Experience engaging... role. + Experience engaging with, and presenting to, technical stakeholders and executive leaders. + Experience designing and… more
- Merck (Richmond, VA)
- …Company's vaccines, as well as education and resources. They do this to support customer operational and financial needs such as reimbursement information and ... stakeholders to support the identified immunization needs. + For select customer accounts, coordinate with our Company's customer team (Account Executives,… more
- KBR (Chantilly, VA)
- …of software tools including DOORS, and perform analysis and automation of tasks + Support customer design reviews, providing technical insight to evaluate ... management, interface definition, customer engagement, and proposal technical evaluation support . The position requires a...technical insight into evaluations of developer proposals + Support customer in CONOP development + … more
- EchoStar (Christiansburg, VA)
- …**Key Responsibilities:** + Partner with our Customer Experience Agents to resolve technical customer issues with service, global resets, and porting + Use ... this role by collaborating with other teams like our Customer Support Agents, Incident support ...equivalent experience + 2-4 years of experience handling advanced technical support that includes identifying and resolving… more
- Amazon (Arlington, VA)
- …cloud-native architectures and modern data strategies. You will act as the voice-of-the- customer throughout engagements and lead both technical delivery and ... AWS is seeking a Senior Consultant, Marketing Technology & Customer Experience Transformation to join our Technology & Industry...- Strong communication skills with the ability to explain technical concepts to both technical and non-… more
- Deloitte (Arlington, VA)
- …call flows, queues, and reporting dashboards to optimize performance. + Provide ongoing support to contact center staff, addressing technical issues and ensuring ... to work in a collaborative environment? As an experienced Customer Communications Technology Sr. Genesys Engineer you will have...able to perform independent tasks as well as provide technical guidance to team members, as needed. + Lead… more
- Fluor (Chantilly, VA)
- …responsible for supporting daily operations related to customer service, customer interaction, troubleshooting, logistics, and Help Desk support . This ... contractor with a proven track record of delivering high‑value technical solutions around the world to US government agencies...as part of a team, to provide world class customer service support * Promote swift detection… more
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