- Merck (Richmond, VA)
- …Managers, Functional Area Leaders, and Business Unit Leads + Provide special project support , and support customer partnership initiatives. + Propose ... IT support . Primary Duties and Responsibilities + Provide enthusiastic customer care through efficient and effective resolution of questions and concerns while… more
- Concentrix (Richmond, VA)
- …As a Customer Service Representative working from home, you will: + Provide inbound customer support using a call flow guide + Help customers resolve basic ... inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine...technical issues + Track, document, and retrieve information in… more
- V2X (Virginia Beach, VA)
- …assets. + Provide technical recommendations and advice to the government customer in support of defining and prioritizing requirements for system upgrades, ... liaison between the government Program Office and Fleet users while providing technical support on site. + Provide system-specific administration and maintenance… more
- Amazon (Arlington, VA)
- Description As Principal, Customer Success Specialist GenAI within the AWS Specialists & Partners (ASP) Customer Success Center of Excellence org, you will drive ... enterprise adoption and measurable customer business value realization for AWS generative AI services by developing and executing comprehensive customer success… more
- Wolters Kluwer (Richmond, VA)
- …account to diversify client contact touch points and interaction frequency. + Engaging with customer support and product management as a customer advocate to ... as a trusted advisor to accounts in complex industries, providing strategic vision, technical insights, and domain knowledge to ensure customer success and… more
- Red River (Chantilly, VA)
- …seek to make those around you successful. We are looking for a **Systems Support Engineer I** to join our fast-paced, customer -first global service desk team. ... to non- technical users + Demonstrated commitment to delivering high-quality customer service with empathy, patience, and professionalism + Strong attention to… more
- CACI International (Norfolk, VA)
- …Navy Medicine Online (NMO) Fleet Support * Providing Tier 1 and 2 customer support to end-users via phone, email, and chat. * Diagnosing, troubleshooting and ... security of network environments and administration * Managing client, customer relationships * Prepare and deliver customer ... of C4ISR requirements. * Three (3) years of technical experience in support of information assurance/network… more
- Dodge Construction Network (Richmond, VA)
- …maintain strong relationships with existing clients to understand their needs, provide support and ensure customer satisfaction + Execute successful customer ... engagement program through customer journey with intentional outbound touchpoints using customer health indicators and other support tools + Drive ongoing … more
- Capital One (Chesapeake, VA)
- …used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please ... deepen relationships and loyalty to our brand. Your experience and skills could support the customer experience in a variety of ways, depending on your role. +… more
- CMTA, Inc (Fairfax, VA)
- …efficiency, and extending the life of HVAC systems. **Responsibilities:** + Providing technical support with excellent customer relation skills + ... Documenting work by completing paperwork on each job and maintaining files + Providing technical support to customers and engineering staff + Flexibility to work… more