- CMTA, Inc (Fairfax, VA)
- …efficiency, and extending the life of HVAC systems. **Responsibilities:** + Providing technical support with excellent customer relation skills + ... Documenting work by completing paperwork on each job and maintaining files + Providing technical support to customers and engineering staff + Flexibility to work… more
- Lumen (Richmond, VA)
- … experiences, and potential enhancements to products and services. + ** Customer Support & Pre-Sales Enablement:** Support technical sales efforts by ... showcasing automated and AI-powered solutions, engaging in demos, RFPs, RFIs, and technical design discussions to drive customer success **What We Look For in a… more
- Concentrix (Richmond, VA)
- Job Title: Specialist, Customer Acquisition Job Description The Customer Acquisition Specialist is responsible for demonstrating the value and benefits of our ... client's products or services through customer engagement, with a primary focus on selling and/or...team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as… more
- Amazon (Petersburg, VA)
- …the entire products' lifecycle (from product development, to deployment, to support & service), embodying Amazon's leadership principle: Customer Obsession. ... Description In the Mechatronics & Sustainable Packaging Customer Experience organization, we have the unique role...of responsibility. The role requires comfort in handling highly technical work scopes related to automation installation, as well… more
- SAP (Herndon, VA)
- …to transfer.** Brief Description: The primary responsibilities of this role are core customer support , innovation and proactive activities and participation in a ... Engineer profile are the foundation of the Product Secure Support organization. These individuals are gaining deeper technical...regional or business need. Key Responsibilities: 1) Deliver Core Customer Support 2) Proactive Support … more
- Verint Systems, Inc. (Richmond, VA)
- …inquiry. **Principal Duties and Essential Responsibilities:** + Assist customers with assigned technical support issues that are reported via telephone, web, and ... for all parties that they work with. The Product Support Specialist role analyzes and evaluates technical ...equivalent work experience + Minimum of 3-5 years of customer support experience in troubleshooting and resolving… more
- Capital One (Richmond, VA)
- …used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please ... a perpetual audit readiness environment.** **General Responsibilities:** + **Execution and support of Customer Identity control ecosystem while enhancing… more
- Chenega Corporation (Fort Belvoir, VA)
- … Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 TheJunior Helpdesk Support Services Specialist willprovide technical support services in ... users' enterprise email system configurations. + Respond to all customer trouble requests and the problem calls received by...on user systems as the environment changes. + Provide Technical Support Services in accordance with the… more
- Microsoft Corporation (Reston, VA)
- …changes that improve quality, usability, and reliability. Work closely with engineering, support , compliance, and other groups to translate customer demand ... Microsoft has an exciting opportunity for a **Principal Customer Experience Program Manager** in the Cloud +...responsible for the successful readiness and compliance efforts in support of our US Government cloud initiatives. Microsoft's mission… more
- Hilton (Mclean, VA)
- …Hilton's strategy and customer experience are informed by analytics and customer insights, combining technical talent with industry expertise to guide ... **What will I be doing?** Reporting to the VP, Customer Insights & Analytics, the Senior Director, Brand Analytics...and functional leaders to provide insights and analytics to support decision\-making\. + Partner with other leaders within the… more