- SAP (Herndon, VA)
- …to transfer.** Brief Description: The primary responsibilities of this role are core customer support , innovation and proactive activities and participation in a ... Engineer profile are the foundation of the Product Secure Support organization. These individuals are gaining deeper technical...regional or business need. Key Responsibilities: 1) Deliver Core Customer Support 2) Proactive Support … more
- Verint Systems, Inc. (Richmond, VA)
- …inquiry. **Principal Duties and Essential Responsibilities:** + Assist customers with assigned technical support issues that are reported via telephone, web, and ... for all parties that they work with. The Product Support Specialist role analyzes and evaluates technical ...equivalent work experience + Minimum of 3-5 years of customer support experience in troubleshooting and resolving… more
- Northrop Grumman (Fairfax, VA)
- …and on schedule, while achieving all technical requirements and creating customer intimacy to support value creation strategies and actions. The individual ... Systems is looking for a Program Manager 3 to support the MEXOU Division. A successful candidate works well...Primary responsibilities are the management of cost, schedule, and technical performance of company programs or subsystems and include,… more
- Amazon (Arlington, VA)
- …technical support engineers; Enterprise support provides a designated technical account manager to the customer and provides entitlements such as ... business critical workloads on the AWS platform, and our technical account managers and cloud support engineers...Drive commercial innovation in Support , eg differentiated support offerings per customer segment . In… more
- Southern States Cooperative, Inc (Leesburg, VA)
- …member co-op, and/or petroleum location. This multi-level role ranges from entry-level customer support and bookkeeping to senior-level customer relations, ... to support the team, including but not limited to: sales support , scheduling and dispatching, warehouse inventory, customer vehicle loading, and/or… more
- Amazon (Arlington, VA)
- …organizational change management, and communication skills to align a broad range of support initiatives for the customer . You will own and drive execution ... in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between...excellence for your portion of the end-to-end support model (eg, technical , operational, organizational, and… more
- Google (Reston, VA)
- …at Google . **Responsibilities:** + Identify and qualify business opportunities and key customer technical issues, developing a strategy to resolve technical ... years of experience with cloud native architecture in a customer -facing or support role. + Experience building...and tuning. + Experience engaging with, and presenting to, technical stakeholders and executive leaders at US Federal agencies.… more
- ICF (Reston, VA)
- Description ** CUSTOMER SERVICE ANALYST - Grants Management** ICF is seeking a ** CUSTOMER SERVICE ANALYST** to support the Customer Service Center (CSC) ... The Customer Service Center (CSC) provides financial and administrative support to grantees and stakeholders by assisting with grant payments, financial… more
- Amazon (Arlington, VA)
- Description As Principal, Customer Success Specialist GenAI within the AWS Specialists & Partners (ASP) Customer Success Center of Excellence org, you will drive ... enterprise adoption and measurable customer business value realization for AWS generative AI services by developing and executing comprehensive customer success… more
- Google (Reston, VA)
- …Engineering role in a cloud computing environment or equivalent experience in a customer facing technical /engineering role. + 10 years of experience selling IT ... target markets. + Maintain strong understanding of our products and technologies, provide technical guidance and support to the team, considering the specific … more