- DISH Network (Christiansburg, VA)
- …Responsibilities** This role will be empowered to provide direct and real time advanced technical support to internal CXO resources for the benefit of Retail ... Partner with Customer Experience Agents to resolve technical customer issues, including service, global resets,...+ 2 - 4 years of experience handling advanced technical support that includes identifying and resolving… more
- Amazon (Arlington, VA)
- …Media and Entertainment industry. The candidate should have extensive experience in Technical Support , Solution Design, and Media and Entertainment Subject ... team interacts with leading companies and believes that world-class support is critical to customer success. AWS...Support , we're looking for a Principal Industry Expert Technical Account Manager (IETAM) to support our… more
- CMTA, Inc (Fairfax, VA)
- …efficiency, and extending the life of HVAC systems. **Responsibilities:** + Providing technical support with excellent customer relation skills + ... Documenting work by completing paperwork on each job and maintaining files + Providing technical support to customers and engineering staff + Flexibility to work… more
- GovCIO (Richmond, VA)
- …issues. + Provide expertise regarding the business rules of BaseCamp and Sherpa. + Provide technical support to the Customer Enablement team for all BaseCamp ... best practices. + Design and implement data models and access layers to support new product functionalities. + Solve complex technical challenges, providing… more
- Amazon (Arlington, VA)
- …metrics. - Lead the end-to-end pre to post sales cycle, including technical delivery of proof-of-concepts built in customer pre-production environments through ... Description The Senior Manager of Customer Success is responsible for leading a team... Success is responsible for leading a team of technical and non- technical professionals focused on driving… more
- John Deere (Richmond, VA)
- …_Product & Process Management (CA)_ **_Title:_** _Sr Product Manager, Customer Sales Leads and Fleet Recommendations - 112909_ **_Onsite/Remote:_** _Remote ... remains subject to change._ **Major Purpose** As a **Senior Product Manager focused on Customer Sales Leads and Fleet Recommendations** , you will play a key role in… more
- Amazon (Arlington, VA)
- Description Amazon is looking for a Senior Product & Customer Insights Manager to join our team. As a Senior Product & Customer Insights Manager, you will be ... that guides your partners to identify potential business, operational, and technical changes or investment areas that significantly impact business performance. You… more
- Concentrix (Richmond, VA)
- …As a Customer Service Representative working from home, you will: + Provide inbound customer support using a call flow guide in the customer 's preferred ... customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions… more
- Teleperformance USA (VA)
- …Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to proper Product Support department.** + **Processes ... to respond to varying questions, issues, and concerns.** + **Provide customer support to customers via telephone and/or Internet, eg, instant message, email.**… more
- Concentrix (Richmond, VA)
- …As a Customer Service Representative working from home, you will: + Provide inbound customer support using a call flow guide + Help customers resolve basic ... inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine...technical issues + Track, document, and retrieve information in… more