- Rocket Software (Richmond, VA)
- …4 to 8 years of customer facing experience (database admin, technical support , etc.) working with Enterprise Content Management systems-Knowledge of Mobius ... truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Customer Solutions Engineer is an Enterprise Content Management (Mobius ECM) product… more
- Under Armour, Inc. (Richmond, VA)
- …balance across operations and channels * Monitor agent behaviors to optimize efficiency * Support the Operations team in technical onboarding of new hires and ... Customer Service Systems Ops Analyst ** Customer ...contact drivers and report out to UA leadership. * Support Telephony and IVR upkeep and enhancements to drive… more
- THOR Solutions, LLC (Norfolk, VA)
- …multidisciplinary engineering, project and program management, business and financial management, technical support , integrated logistics support , training ... current readiness, maintenance, repair and modernization. + Provide and assist with technical expertise and research in support of assigned systems casualties,… more
- Amazon (Arlington, VA)
- Description Customer Experience and Business Trends (CXBT) is looking for an Applied Scientist to join their team. CXBT's mission is to create best-in-class AI ... Build scalable solutions for real-time conversational experiences, including multilingual support , customizable personalities, and conversational turn-taking. - Develop data… more
- Merck (Richmond, VA)
- …Animal Health's terms and conditions of sale, laws, regulations, and policies. + Provide backup support for both Customer Care & Customer Ops during peak ... Satisfaction Surveys, Customer Service, Customer Service Communication, Customer Service Management, Customer - Support , Data Analysis, E-Commerce,… more
- Dodge Construction Network (Richmond, VA)
- …+ Build and maintainstrong relationships withfirst-yearcustomersto understandtheirneeds, provide support and ensure customer satisfaction + Driveongoingcustomer ... Customer Success Manager Location: Remote, United States, United...in advance of maturity date + Provide training and support tocustomerson using products or services effectively, utilizing methods… more
- Confluent (Richmond, VA)
- …the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving customer ... of the Confluent Portfolio and product capabilities. They are passionate about building customer relationships and embody our core value of " Customer Love".… more
- BAE Systems (Bluemont, VA)
- …to join our team. This person will work primarily with Terraform and Ansible providing technical support for our customer s multi cloud environment used by ... individual who canefficiently code for building and versioning infrastructure against our customer s multi-cloud environment. Teamwork is a key element of the… more
- Amazon (Arlington, VA)
- …technical support engineers; Enterprise support provides a designated technical account manager to the customer and provides entitlements such as ... business critical workloads on the AWS platform, and our technical account managers and cloud support engineers...Drive commercial innovation in Support , eg differentiated support offerings per customer segment * In… more
- Hilton (Mclean, VA)
- …project deliverable requirements, dependencies, and other tasks to set expectations + Support additional HRCC, corporate and technical projects when not engaged ... This is your chance to be part of a Customer Care Team that is revolutionizing human hospitality in...and timelines are captured and completed\. **HOW WE WILL SUPPORT YOU** Hilton is proud to support … more