- Capital One (Richmond, VA)
- …Platforms, ServiceNow, IT Systems Infrastructure) This role will provide onsite customer support for a geographically dispersed enterprise workforce. Responsible ... used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please… more
- Amazon (Arlington, VA)
- …(such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience - 4+ years of technical support experience - 4+ years of corporate setting Windows, Mac or Linux ... response times. * Serve as the first point of technical and procedural escalation for support personnel....Experience with ITOM ticket management tools - Experience in customer -facing support environments Amazon is an equal… more
- Koniag Government Services (Fort Lee, VA)
- …implementation and deployment efforts. + Track system issues that arise and work with technical support to resolve. + Develop, update, and maintain product ... is seeking a Product Support candidate to support KMS and our government customer at...are not limited to:** + Partner with business and technical teams to provide subject matter expertise to the… more
- Kratos Defense & Security Solutions, Inc. (Herndon, VA)
- …benefits while remaining focused on the prospect's needs and expectations. + Translates customer information and support needs into clear and accurate engagement ... and delivering innovative solutions to our nation and global customers. The Sales Support Specialist will play a fundamental role in contributing to the achievement… more
- V2X (Virginia Beach, VA)
- …and new solutions; and purchasing hardware and software solutions + Provide technical support for the preparation of documentation for installation, testing, ... subject matter expertise, recommendations and advice to the government customer in support of defining and prioritizing...with DOD C4ISR systems which includes 24/7/365 help desk support , conducting training, on-site technical support… more
- Teradata (Richmond, VA)
- …of processes, define technical specifications. + Ability to perform customer support with strong analytical skills for troubleshooting. + Ability ... every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What You'll… more
- Robert Half Technology (Prince George, VA)
- …IT support , we encourage you to apply. Responsibilities: * Provide technical support for desktop hardware, software, and peripheral devices, ensuring optimal ... to identify and implement improvements in IT processes and support . * Maintain accurate documentation of technical ...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to… more
- ASM Research, An Accenture Federal Services Company (Reston, VA)
- …in system outages and coordinate change though change management process. + Support collaboration across operations, development teams and external partners. + ... Support "tiger team" calls to streamline knowledge sharing and...**Minimum Qualifications** + BS in Computer Science or other technical discipline is preferred. + 1-2 years of operations… more
- Norstella (Richmond, VA)
- …with user needs. * Product & Service Optimization o Monitor data deliveries, customer engagement, and customer support interactions to identify trends, ... Support & Education** The Analyst II, RWD Delivery Support & Education, is a critical customer -facing...associated services. This role acts as a bridge between technical teams and end users-supporting clients through education, issue… more
- Leidos (Reston, VA)
- …requirements include performing tasks related to the Leidos Win Plan; preparing support artifacts, and writing management and technical responses. In addition, ... **The National Security Sector within Leidos is searching for a Sr Capture Support Manager to focus securing existing and winning new business opportunities across… more