• Connected Device Support & Reconciliation…

    GovCIO (Richmond, VA)
    …GovCIO is currently hiring for a Connected Device Support & Reconciliation Support Technician to ssupport our VA Customer . This position will be fully ... High school diploma or equivalent required. + Associate degree or equivalent technical / customer service experience preferred. Experience & Skills: + Strong… more
    GovCIO (12/23/25)
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  • Senior Portfolio Analytics & Strategy Specialist…

    PNC (Vienna, VA)
    …Specialist Senior within PNC's Balance Sheet Analytics & Modeling Marketing & Customer Analytics organization, you will be based in Pittsburgh, PA or Tyson's ... You'll design measurement frameworks, build dashboards, and uncover trends that influence customer decisions months-or even years-down the line. We're looking for a… more
    PNC (01/13/26)
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  • Principal WW GTM Specialist, Amazon Connect,…

    Amazon (Herndon, VA)
    …go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the ... To Market (GTM) team is on a mission transforms support into success-where AI and human agents work side-by-side...human agents work side-by-side with full context through every customer interaction. We turn fragmented customer data… more
    Amazon (12/11/25)
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  • Senior Customer Solutions Engineer - IMS…

    Rocket Software (Richmond, VA)
    …to support requests from multiple clients + Supporting multiple customer for after hours on-call **Database Skills:** + Database Administration + Knowledge ... truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role… more
    Rocket Software (11/07/25)
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  • Customer Success Executive

    Lumen (Richmond, VA)
    …as we digitally connect the world and shape the future. **The Role** The ** Customer Success Executive** is a customer -facing role that ensures our largest ... our products from the customers' perspective, monitoring early indicators of customer health, proactively addressing their concerns, and helping them better use… more
    Lumen (01/10/26)
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  • Director, Product Management - Customer

    Capital One (Richmond, VA)
    …used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please ... Director, Product Management - Customer Fraud Products Product Management at Capital One...inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital… more
    Capital One (11/04/25)
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  • Product Support Technician

    CACI International (Ashburn, VA)
    Product Support Technician Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of ... Agile Solution Factory (ASF) is hiring an experienced Product Support Engineer to support a Customs and...can bring creative ideas to solve complex problems, both technical and procedural at the team and portfolio levels.… more
    CACI International (01/10/26)
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  • IT Support Engineer I (ONS)

    Amazon (Herndon, VA)
    …corporate employees',** providing seamless end-to-end services and friction-less on-site technical support ensuring productivity remains secure and ... Description _Are you passionate about solving technical challenges and helping people? Do you thrive...uninterrupted. Amazon's ITS Support Engineers are dedicated, dependable and customer more
    Amazon (11/07/25)
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  • Senior IT Support Specialist…

    IT Concepts (Mclean, VA)
    …commitment to an excellent user experience. Responsibilities: Tier 3 Escalation & Advanced Technical Support : + Serve as the highest internal escalation point ... advanced technical expertise, and serve as a leadership resource for the support team. The ideal candidate possesses deep technical experience across cloud… more
    IT Concepts (12/24/25)
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  • Product Support Director

    Oracle (Richmond, VA)
    …with Oracle's cloud and enterprise business objectives. + Lead and scale global technical support teams, fostering a high-performance and inclusive culture. + ... health, and operational trends. Required Qualifications + 10+ years of experience in customer support , customer success, or service delivery within… more
    Oracle (12/31/25)
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