- Amazon (Herndon, VA)
- …corporate employees',** providing seamless end-to-end services and friction-less on-site technical support ensuring productivity remains secure and ... Description _Are you passionate about solving technical challenges and helping people? Do you thrive...uninterrupted. Amazon's ITS Support Engineers are dedicated, dependable and customer … more
- IT Concepts (Mclean, VA)
- …commitment to an excellent user experience. Responsibilities: Tier 3 Escalation & Advanced Technical Support : + Serve as the highest internal escalation point ... advanced technical expertise, and serve as a leadership resource for the support team. The ideal candidate possesses deep technical experience across cloud… more
- Zoom (Richmond, VA)
- …Leader to join our team and focus on our Solopreneur and Micro customer base (1-10 employees). This individual contributor role will be responsible for developing ... comprehensive strategies to mitigate churn and increase retention across these customer segments. The ideal candidate will create and lead cross-functional teams… more
- Oracle (Richmond, VA)
- …with Oracle's cloud and enterprise business objectives. + Lead and scale global technical support teams, fostering a high-performance and inclusive culture. + ... health, and operational trends. Required Qualifications + 10+ years of experience in customer support , customer success, or service delivery within… more
- Amazon (Herndon, VA)
- …storage, memory, virtual machines and file share services. Evaluating large-scale customer technical environments and architectures (cloud and terrestrial) and ... Herndon, Virginia Job Number: AMZ10038325 Position Responsibilities: Diving deep into customer -specific technical issues using available internal Amazon tools to… more
- GE HealthCare (VA)
- … customer concerns or opportunities to the Management team, Field Sales, Marketing, Customer Loyalty Leads, and Technical Support regarding technical ... As a clinical expert, you will be responsible for enhancing the customer experience by supporting our commercial teams from pre-sale through post implementation… more
- Quality Technology Services, LLC (Ashburn, VA)
- …validate sequence of operations and receipt of all operational documentation. + Provide technical support for all local customer installations, in ... environment.** **RESPONSIBILITIES, other duties may be assigned** + Provide technical support to all aspects of data...coordination with key stakeholders to coordinate site technical solutions and drawings for customer move-ins… more
- WSP USA (Richmond, VA)
- WSP USA is initiating a search for a ** Customer Service Center (CSC) Manager!** This position will be based out of our **Richmond, Virginia** office. **This ... Opportunity** Primary responsibilities include overseeing all activities of the customer service center. Communicating customer service objectives to the … more
- Amazon (Arlington, VA)
- …AI to increase efficiency in functional areas such as finance and sales to support better customer experiences. Key job responsibilities - Creating and executing ... for an experienced, versatile PR professional to join its Customer and Industries Communications team. We are seeking an...In this role, you will have an opportunity to support creative programs that are worthy of a company… more
- PNC (Tysons Corner, VA)
- …to the company's success. As a Senior Data Scientist within PNC's Marketing & Customer Analytics organization, you will be based in Pittsburgh, PA, Wilmington, DE or ... We are seeking a Senior Data Scientist to join our Marketing and Customer Analytics Modeling team. This role focuses on developing and deploying predictive models… more