- Amazon (Arlington, VA)
- …the next 1-2 years. We're structured with a delivery arm that executes customer implementations and a solutions arm that creates consistent execution patterns and ... * Leveraging emerging Generative and Agentic AI technologies to radically change customer 's experience in seeding and scaling our solutions across their business… more
- Palo Alto Networks (Reston, VA)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... software and hardware quality per release cycle + Author Technical Support Bulletins and technical ...problems, with a pointed focus of providing the best customer support in the industry. We're a… more
- Amazon (Herndon, VA)
- …events. The EC2 CCX team is searching for a passionate, driven, and talented technical program manager to plan customer capacity within our Amazon Dedicated ... customer facing role includes driving key initiatives that support goals/KPIs that are measured and reported to executive...planning and delivery within the portfolio. From Day 1, Technical Program Managers are given ownership and the autonomy… more
- CGI Technologies and Solutions, Inc. (Chantilly, VA)
- **Tableau Technical Support Specialist TS/SCI with Poly REQUIRED** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** ... We are seeking a highly skilled and experienced Tableau Technical Support Specialist with an active TS/SCI...ability to effectively communicate technical concepts to non- technical users. * Customer Service: Strong … more
- Palo Alto Networks (Reston, VA)
- …as needed (often, in high pressure situations). **Your Impact** + Provide Technical Support to customers and partners + Provide configurations, troubleshooting ... + Provide fault isolation and root cause analysis for technical issues + Publish Technical Support...problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure**… more
- Leidos (Chantilly, VA)
- …school diploma or equivalent. + Minimum of 5 years of relevant experience in customer service, technical support , or service operations. + Strong ... Administrator who is responsible for ensuring smooth and efficient support for customer service inquiries related to...ERP systems (eg, Salesforce, ServiceNow, SAP). + Knowledge of technical support or help desk environments, especially… more
- Amazon (Arlington, VA)
- …for which they perform AWS work. Key job responsibilities - Lead a team of support engineers who field technical support inquiries from customers. - Complete ... as possible. - The right person will be highly technical , analytical, and extremely customer focused, who...both qualitative and quantitative. - 1-3 years of direct customer support experience. Able to make connections… more
- Acclaim Technical Services (Mclean, VA)
- …workplace among DC area firms and continues to grow. We are actively hiring a Technical Support Analyst, Staff with TS/SCI clearance and polygraph to join our ... working in McLean, VA. Seeking a motivated, career and customer -oriented Enterprise IT Support Officers (EITSO) to...and succeed in a challenging environment. + Experience providing technical support for Windows 10, Microsoft Office… more
- Parsons Corporation (Centreville, VA)
- …client journey from start to finish + Ability to ensure a smooth transfer of the customer to the appropriate technical support group; in instances where an ... geographically dispersed areas with diverse backgrounds + Provide detailed product support covering technical aspects, operational guidance, and user/account… more
- Systems Engineering Solutions Corporation (Chantilly, VA)
- …the totality of the criminal activity and actor(s) in question. Position Description: Business Support Technical Lead - We are seeking a highly capable and ... service-oriented Business Support Technical Lead to manage and elevate...(SCI) The ideal candidate has strong problem-solving skills, is customer -focused, and possesses the ability to bridge technical… more