- Leidos (Chantilly, VA)
- …to be considered. + High school diploma or equivalent. + 1-3 years of experience in customer service, technical support , or product support roles. + ... service forms. + Proficient with standard office software (eg, Microsoft Office) and customer support platforms or ticketing systems. + Ability to follow service… more
- Palo Alto Networks (Reston, VA)
- …summaries in the ticketing system + Effectively manage critical and challenging customer support cases for multi-vendor troubleshooting on complex customer ... fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies to customers… more
- Nightwing (Sterling, VA)
- …Nightwing is supporting a proprietary customer contract. Nightwing is delivering technical support to customer management and providing technical ... services to enable customer mission accomplishment. In support of the customer 's strategic direction, The ServiceNow System Administrator maintains the… more
- Palo Alto Networks (Reston, VA)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... software and hardware quality per release cycle + Author Technical Support Bulletins and technical ...problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure**… more
- Amazon (Arlington, VA)
- …field Preferred Qualifications - 5+ years of experience in technical support , platform administration, or similar customer -facing technical role - ... Platform Support Leadership - Monitor and respond to the platform support channel, providing first-line technical support to internal customers… more
- Canon USA & Affiliates (VA)
- ** Technical Support Eng - CT -...to Field Service Engineers (FSE) and Technical Support Specialists (TSS) for resolution of complex customer ... be required to rotate through the Remote Service Center and providing modality-specific technical support to CMSU external customers as well as internal… more
- Oracle (Richmond, VA)
- …serving as an advocate for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic means, as well as, ... Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer ...support strategy and model. Provide expert-level troubleshooting and technical support for Oracle's Big Data Service… more
- KBR (Chantilly, VA)
- …Supporting senior leadership in technical discussions and evaluations. + Customer Support : Providing liaison support and promoting communication ... for technology sponsors/mission partners. + Problem Solving: Resolving programmatic and technical equipment issues involving customer programs, the IC community,… more
- Oracle (Richmond, VA)
- …Adapters, + Good knowledge in Oracle Cloud Infrastructure, Oracle Database + Technical support experience & Troubleshooting skills **Desired Skills:** + Fusion ... **Job Description** As a Principal Support Engineer, you will be the technical...understand and resolve inter server communication issues. + Advanced customer support and communications skills. + Ability… more
- Amazon (Herndon, VA)
- …pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and ... which scales and optimizes pricing solutions across our diverse customer base. Within GDSP, you will develop deep expertise...future of cloud adoption? Are you excited to blend technical expertise with product strategy to solve complex business… more