- Amazon (Herndon, VA)
- …efficient, detailed, customer -oriented service to Enterprise customers - Working with customer support peers around the globe to ensure a consistent and ... Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using...Web Services (AWS) as a leading technology platform? AWS Customer Service provides global support to a… more
- Palo Alto Networks (Reston, VA)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... software and hardware quality per release cycle + Author Technical Support Bulletins and technical ...problems, with a pointed focus of providing the best customer support in the industry. We're a… more
- Amazon (Arlington, VA)
- …events. The EC2 CCX team is searching for a passionate, driven, and talented technical program manager to plan customer capacity within our Amazon Dedicated ... customer facing role includes driving key initiatives that support goals/KPIs that are measured and reported to executive...planning and delivery within the portfolio. From Day 1, Technical Program Managers are given ownership and the autonomy… more
- Palo Alto Networks (Reston, VA)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... software and hardware quality per release cycle + Author Technical Support Bulletins and technical ...problems, with a pointed focus of providing the best customer support in the industry. We're a… more
- NTT America, Inc. (Richmond, VA)
- …you can grow, belong and thrive. **Your day at NTT DATA** The Senior Customer Experience Technical Services (TS) Systems Integration Specialist / Technical ... of what is possible. We are renowned for our technical excellence and leading innovations, and for making a...+ May be required to serve periodically on the customer service desk, providing third line telephonic, remote and… more
- Parsons Corporation (Centreville, VA)
- …client journey from start to finish + Ability to ensure a smooth transfer of the customer to the appropriate technical support group; in instances where an ... geographically dispersed areas with diverse backgrounds + Provide detailed product support covering technical aspects, operational guidance, and user/account… more
- CGI Technologies and Solutions, Inc. (Chantilly, VA)
- **Tableau Technical Support Specialist TS/SCI with Poly REQUIRED** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** ... We are seeking a highly skilled and experienced Tableau Technical Support Specialist with an active TS/SCI...ability to effectively communicate technical concepts to non- technical users. * Customer Service: Strong … more
- Xerox (Richmond, VA)
- Software Technical Support Associate IV **General Information** Press space or enter keys to toggle section visibility Country United States Department ... TECHNICAL CUSTOMER ESCALATION Date Friday, April 4,...support of client facing technology (hardware, software, and customer escalations) + Connection of MFDs; software installs and… more
- Amazon (Arlington, VA)
- …the customer service experience and reduce customer effort * Lead technical initiatives that support our CSAs in solving complex customer problems ... CSAs to exercise good judgment while providing consistent, reliable customer support * Collaborate with product managers...* Mentor junior engineers while fostering a culture of customer obsession and technical excellence * Build… more
- Broadcom (Reston, VA)
- …a Candidate Account, please Sign-In before you apply.** **Job Description:** Provide technical support for Broadcom Mainframe Software products to ensure our ... + Strong problem-solving skills and ability to provide high-quality technical support + Strong written and verbal... + Strong written and verbal communication skills for technical and non- technical customer -facing interactions… more
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