- SAP (Herndon, VA)
- …HANA. **BRIEF DESCRIPTION** The primary responsibilities of this role are core customer support , innovation and proactive activities and participation in a ... be customized due to regional or business need. **KEY RESPONSIBILITIES** 1) Deliver Core Customer Support focusing on Data Integrations 2) Proactive Support … more
- Coinbase (Richmond, VA)
- …for building, buying and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both ... Twilio, Zendesk, or similar). * Demonstrated experience integrating or building AI-powered customer support solutions, such as chatbots, LLM-based assistants, or… more
- Oracle (Richmond, VA)
- …training and professional development in fields such as information technology, technical /systems consulting, technical support , facilities, finance, human ... marketing, sales or developmental training in sales or for customer support (as available). US Veteran transitioning...customer service skills and knowledge **Knowledge and Skills:** Technical : + Demonstrated ability to learn new and often… more
- Solstice Advanced Materials (Colonial Heights, VA)
- … meetings, global trade shows, and technical conferences. + Provide technical oversight and support for customer quality resolution, manufacturing ... in armor manufacturers. Hands on oversight, development, and optimization of customer facing ballistic solutions and Spectra Shield customer qualification… more
- PDS Defense (Herndon, VA)
- …internal multifunctional meetings to address customer AOG requirements **Reporting and Technical Support : 20 %** Coordinate Handoff Meetings with AOG Team ... manage their aircraft fleet and operations. **Your challenges:** **Order Processing / Customer Support : 50%** Receive, process and manage AOG customer… more
- Oracle (Richmond, VA)
- …a primary technical point of contact, delivering advanced Oracle Database technical support over phone, web conferencing, and chat, often involving complex ... Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer ...As a Principal Support Engineer within OCI Support , you will serve as a senior technical… more
- Oracle (Richmond, VA)
- …customer needs. You will be responsible for fielding and resolving post-sales non- technical customer inquiries via phone and electronic means and technical ... post-sales support and solutions to the Oracle Support Services customer base while serving as...provide guidance and resolution on a wide range of technical and non- technical customer issues.… more
- Deloitte (Mclean, VA)
- …complex client programs. Essential job responsibilities include: Platform Implementation & Technical Configuration + Configure and implement customer experience ... of technical /functional roadmaps to enable structured VOC strategies. + Support delivery of workshops on strategy, analytics, and customer journey… more
- Google (Reston, VA)
- …Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical ... years of experience with cloud native architecture in a customer -facing or support role. + Experience engaging...and devise enhancements to Google Cloud products. As a Customer Engineer, you will partner with technical … more
- Amazon (Arlington, VA)
- …go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the ... ML, proactively react, predict, and prevent problems. As a Principal Observability Customer Success Specialist within the AWS Specialists & Partners (ASP) … more
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