- PDS Defense (Herndon, VA)
- …for required material to ensure complete customer service and satisfaction. 3. Technical Support : 10% Support Sales and Finance debt account ... technical inquiries utilizing Technical Documentation and liaising with technical and engineering departments to respond to customer inquiries.… more
- KBR (Chantilly, VA)
- …of software tools including DOORS, and perform analysis and automation of tasks + Support customer design reviews, providing technical insight to evaluate ... management, interface definition, customer engagement, and proposal technical evaluation support . The position requires a...technical insight into evaluations of developer proposals + Support customer in CONOP development + … more
- Capital One (Richmond, VA)
- …or Information Technology + At least 4 years of experience in technical support , systems administration, software engineering, or solutions architecture + ... as a specialized escalation point, taking ownership of complex customer issues that require deep technical analysis....the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's… more
- Oracle (Richmond, VA)
- …training and professional development in fields such as information technology, technical /systems consulting, technical support , facilities, finance, human ... resources, logistics, marketing, sales or developmental training in sales or for customer support (as available). US Veteran transitioning from active service or… more
- Owens & Minor (Richmond, VA)
- …within the Owens & Minor Global IT End User Experience Team. Provides technical support and troubleshooting for endpoint devices, including MacOS, Windows 10 ... and mindset driven by continual service improvement techniques. + **Provide Technical Support :** Answer and resolve endpoint migration-related requests/incidents… more
- EchoStar (Christiansburg, VA)
- …session.** This role will be empowered to provide direct and real time advanced technical support to internal CXO resources for the benefit of Retail Wireless ... Partner with Customer Experience Agents to resolve technical customer issues, including service, global resets,...+ 2 - 4 years of experience handling advanced technical support that includes identifying and resolving… more
- Amazon (Herndon, VA)
- …AWS Support Engineering is a customer -facing global organization that provides technical support to our customers as well as our internal teams. As a ... may span multiple AWS services - Leverage your day-to-day customer support experience to provide the voice...that improve support -related processes and our customers' technical support experience Knowledge and Support… more
- Oracle (Richmond, VA)
- … support and solutions to our customers. This involves resolving post-sales non- technical customer inquiries via phone and electronic means. While the role ... gain access to necessary Oracle Resources. Includes Cloud Operations Guidance and Technical Support . Recognize chronic or reoccurring trends in service… more
- Chenega Corporation (Fort Belvoir, VA)
- … Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 TheJunior Helpdesk Support Services Specialist willprovide technical support services in ... users' enterprise email system configurations. + Respond to all customer trouble requests and the problem calls received by...on user systems as the environment changes. + Provide Technical Support Services in accordance with the… more
- EchoStar (Christiansburg, VA)
- …to meet SLOs and quality standards + Handle escalated customer issues and support team members with complex technical problems + Develop and deliver training ... This role will be empowered to manage an IT technical support team responsible for real time...field preferred + 5+ years of experience in a Customer Support role, preferably in the wireless… more