- Epsilon, Inc (Alexandria, VA)
- …and urgent issues across all teams. This position will also oversee the technical support staff managing their day-to-day and ensuring high-level of performance ... technical resource and liaison for the program's Executive Support , Enterprise-Wide Support , VPN Support ,...lift up to 15 lbs. and perform desk-side campus customer and support office site visits, as… more
- General Dynamics Information Technology (Springfield, VA)
- …TS/SCI level cleared Senior Technical CI Advisor joining our team to support our customer . **Duties & Responsibilities:** + Coordinate TSSC relevant input to ... SIC Leadership, and customer Leadership. + Provide Technical CI advice and expertise in support ...collaboration meetings as required. + Participate in IC and customer technical meetings and working groups to… more
- QinetiQ US (Mclean, VA)
- …manage technical contract data requirements deliverables ensuring compliance with customer requirements and delivery schedules + Create formal technical ... representatives + Maintain document configuration control and version management for all technical writing deliverables Engineering Support and Collaboration: + … more
- Qualtrics (Reston, VA)
- …technical expertise to build programs that drive adoption and value for the customer . Technical Success Managers work in a post-sales capacity that directly ... customers' programs, and deepen relationships with the clients they support . As a Technical Success Manager, you...+ Establish and maintain multi-level stakeholder relationships to ensure customer health and support . + Serve as… more
- General Dynamics Information Technology (Fairfax, VA)
- …and technology programs. * Lead/ Support an experienced and high-performing technical team * Collaborate with customer decision makers and industry ... Provide technical multi-domain leadership and systems integration expertise in support of customer 's critical mission capabilities *The Solutions Architect… more
- EDB (Richmond, VA)
- …internal team members, such as: Professional Services, Field CTO, CSM, Technical Support , Account Team, and the customer + Maintain current functional and ... questions + Manage customer escalations and coordinate with the technical support team for faster resolution. + Travel is required up to 25% percent… more
- BAE Systems (Herndon, VA)
- …ServiceNow Knowledge Base) to ensure version control and accessibility. + Support technical reports, and compliance documentation required for government ... customer and corporate standards. + Develop and maintain technical documentation including standard operating procedures (SOPs), system engineering plans,… more
- Caterpillar, Inc. (VA)
- …a Mining Technical Representative at Caterpillar, you will provide **direct technical support to dealers** across key territories, including **Ohio Cat, ... Manage and support assigned dealer territories, acting as the central technical liaison to ensure alignment with Caterpillar's service standards and customer … more
- Amazon (Arlington, VA)
- …Security Clearance of Top Secret with SCI eligibility or above - 3+ years of technical support experience, or Bachelor's degree in engineering or equivalent - 3+ ... years with electrical, mechanical, and controls systems and experience documenting technical customer issues Preferred Qualifications - Strong verbal and written… more
- Coinbase (Richmond, VA)
- …(CX) organization is on a mission to provide the most trusted and value added customer support . Our team is dedicated to eliminating customer pain points, ... customer base via self-service and automation, and optimizing customer support interactions to create an effortless...customers and achieve key results. * Lead and manage technical programs to improve the customer experience… more
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