- Amazon (Arlington, VA)
- …industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we're looking for a Sr. Technical Account Manager (TAM) to support ... role, but rather an opportunity to be the principal technical advisor and 'voice of the customer '...and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management. You will provide advocacy and… more
- Amazon (Arlington, VA)
- …industries and sizes gain the best value and service from AWS? AWS Enterprise Support , Technical Account Managers (TAM) support our customers' creative and ... upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS...role, but rather an opportunity to be the principal technical advisor and 'voice of the customer '… more
- Sallie Mae (Sterling, VA)
- …product lifecycle-from ideation through launch and iteration-translating business goals and customer needs into well-defined product roadmaps and technical ... 5+ years of experience in product management, program management, or related technical roles, preferably in fintech, SaaS, or customer -facing digital platforms.… more
- SHI (Richmond, VA)
- … adoption of SHI's Managed Services (Microsoft Azure) and acts as the customer 's primary point of contact for all non- support -related inquiries within SHI's ... Managed Services portfolio. The Sr. TAM maintains a technical understanding of the customer 's environment to serve as a subject matter expert on optimizing the … more
- Rogers Corporation (Richmond, VA)
- …Job Description: **Summary:** This role leads by example in delivering industry leading customer support experience. Working with sales, customer service, ... technical acumen and interpersonal skills to assess customer problems and deliver solutions that bring value while...to 50% travel required. **Essential Functions:** + Provide timely technical support and troubleshooting guidance to help… more
- Qualtrics (Reston, VA)
- …technical expertise to build programs that drive adoption and value for the customer . Technical Success Managers work in a post-sales capacity that directly ... customers' programs, and deepen relationships with the clients they support . As a Technical Success Manager, you...+ Establish and maintain multi-level stakeholder relationships to ensure customer health and support . + Serve as… more
- EDB (Richmond, VA)
- …internal team members, such as: Professional Services, Field CTO, CSM, Technical Support , Account Team, and the customer + Maintain current functional and ... questions + Manage customer escalations and coordinate with the technical support team for faster resolution. + Travel is required up to 25% percent… more
- CACI International (Mclean, VA)
- …services, + contract and resource management, + mission partner coordination + outreach, and technical support . This role will lead the integration of COTS and ... including development, testing, and configuration. You will provide: + substantive technical support in the definition, requirement gathering, design and… more
- Amentum (Charlottesville, VA)
- … Technical Collection & Exploitation Operations and provides training and evaluation in support of a Department of Defense (DoD) customer for the CBRN-HST TO ... operator maintenance on assigned CBRN presumptive detection equipment. The Training Specialist ( Technical ) is a member of the exercise support cell. Responsible… more
- Red Hat (Richmond, VA)
- …At the same time, you'll work closely with our engineering, R&D, product management, and technical support teams to debug, test, and resolve issues. As a PTAM, ... just "break-fix" solutions. Partners get industry-leading resources that enable their technical solutions and customer -facing services to run efficiently, so… more