- Oracle (Richmond, VA)
- …be able to troubleshoot complex technical issues and find creative solutions. ** Technical support :** You'll facilitate technical support to clients, ... between delivery rigor and discipline and creating an exceptional customer experience. They spend the majority of their time...serving as a liaison to the offshore technical team or product support . **Sales… more
- Oracle (Richmond, VA)
- …be able to troubleshoot complex technical issues and find creative solutions. ** Technical support :** You'll facilitate technical support to clients, ... serving as a liaison to the offshore technical team or product support . **Sales...effectively managing resources and identifying needs and changes. + Customer relationship building and can lead technical … more
- EPSILON SYSTEMS (Portsmouth, VA)
- …related to the technical requirements. Duties and Responsibilities: + Provides daily technical support to the Management team. + Assists in the development ... Work Books prior to start-work for completeness, accuracy and compliance with technical specifications and customer requirements. Provide testing criteria such… more
- Amazon (Arlington, VA)
- …Security Clearance of Top Secret with SCI eligibility or above - 3+ years of technical support experience, or Bachelor's degree in engineering or equivalent - 3+ ... years with electrical, mechanical, and controls systems and experience documenting technical customer issues Preferred Qualifications - Strong verbal and written… more
- RELX INC (Alexandria, VA)
- …Role The Head of Technical Product Management manages a team of Technical Product Managers (TPMs): they are a customer -facing role responsible for gathering ... and scalable integrations for our clients, ensuring exceptional service throughout the customer lifecycle and setting technical standards through both leadership… more
- Oracle (Richmond, VA)
- …You will assign and monitor work of systems analysis and program staff, providing technical support and direction. You will collaborate closely with partners in ... initiatives. A TPM at any level can have significant technical and business impact here. You will be part...diverse people, and given the autonomy as well as support to do your best work. It is a… more
- Verint Systems, Inc. (Richmond, VA)
- …integrations. + Manage the technical escalation process through the Verint FSS customer support team, tier 3, and product house escalation teams, and provide ... IT team and their Integrators to ensure long-term success for both the End- Customer and FSS. The Sr. Technical Consultant will be responsible for leading… more
- Oracle (Richmond, VA)
- …As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is ... for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic...5 years Goldengate experience required. 10 years experience in technical support . 10 years DBA experience. 10… more
- Kaeser Compressors, Inc. (Fredericksburg, VA)
- …projects from shipment to completion in order to make sure Kaeser exceeds customer expectations for communication, technical support and project completion, ... nearly 7,000 employees worldwide. Our primary goal is providing exceptional customer service coupled with innovative products and progressive system solutions. We… more
- Oracle (Richmond, VA)
- …vertical is reinventing and growing customers. The Advanced Customer Support service provides functional and technical improvement. Our team supports ... model for our growing installed base of valued Customers. Specifically, the Advanced Customer Support (ACS) offering has been created to provide an umbrella… more