- Oracle (Albany, NY)
- …at the heart of this transformative mission. **The Role** As a **Consulting Member of Technical Staff - Agent Engineering (IC5)** , you will be a key contributor ... healthcare innovation, and we are seeking an exceptional **Consulting Member of Technical Staff (CMTS)** to join our **Healthcare Agents Engineering team** , where… more
- BlackRock (New York, NY)
- …ticket data analysis of trends and engage with Digital Experience, Engineering and Technical Support teams to proactively address issues wherever possible prior ... automation and AI-enabled support ** : become the product owner of an AI Support Agent chatbot and closely partner with the development team to drive the… more
- Cayuse Holdings (Albany, NY)
- …and websites, troubleshooting application functionality and integrations). + Provide aid and technical support for the resolution of problems, incidents, issues, ... $15.00-$16.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service...to five (5) years of experience in computer systems, customer support or IT support .… more
- Oracle (Albany, NY)
- …training and professional development in fields such as information technology, technical /systems consulting, technical support , facilities, finance, human ... marketing, sales or developmental training in sales or for customer support (as available). US Veteran transitioning...+ Conduct data exploration and create sample datasets for agent testing. **Solution Engineering & Demo Support **… more
- Oracle (Albany, NY)
- …prior to release. + Collaborate on release planning, documentation, and internal enablement to support the smooth launch of new agent capabilities. + Ensure that ... **Job Description** The Oracle Clinical AI Agent team's mission is to deliver an AI...product concepts, defining the problem space, success criteria, and technical feasibility. + Partner closely with data science, engineering,… more
- iPostal1 (Montebello, NY)
- …efficiency, and adherence to established procedures. The Team Lead provides escalated customer support , manages work distribution, monitors service levels, and ... leader in the digital mailbox industry. Full Time Staples Support Team Lead - Customer Service -... to Customer Service Agents and Senior Customer Service Agent , ensuring team clarity on… more
- NBT Bank (Utica, NY)
- …phone, message center, social media, e-mail, and other channels. Focusing on a single customer support channel, the incumbent will satisfy customer inquiries ... Pay Range: $17.50 - $21.53 The Contact Center Agent I is responsible for researching, troubleshooting, and...hours Tasks Performed: + 55% Responsible for resolving consumer customer inquiries via one customer support… more
- Capital One (Albany, NY)
- …used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please ... Senior Associate, Product Management: Velocity Black Agent Tools Product Management at Capital One is a booming, vibrant craft that requires reimagining the status… more
- Oracle (Albany, NY)
- …serving systems for LLM inference and agent orchestration. - Design agent -native runtime environments that support dynamic planning, tool calling, memory, ... integrated with OCI's robust cloud ecosystem. Role Summary As a Consulting Member of Technical Staff (IC5), you will play a pivotal role in designing, building, and… more
- Oracle (Albany, NY)
- …documentation enabling effective model experimentation and deployment. 4. Build and support asynchronous communication patterns **(user- agent , agent - agent ... maintain robust software toolkits in Python and Java to support applied scientists in building, testing, and deploying machine...technical leadership is a plus. Disclaimer: **Certain US customer or client-facing roles may be required to comply… more