• Consulting Member of Technical Staff…

    Oracle (Albany, NY)
    …at the heart of this transformative mission. **The Role** As a **Consulting Member of Technical Staff - Agent Engineering (IC5)** , you will be a key contributor ... healthcare innovation, and we are seeking an exceptional **Consulting Member of Technical Staff (CMTS)** to join our **Healthcare Agents Engineering team** , where… more
    Oracle (11/25/25)
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  • Vice President, Technical Support

    BlackRock (New York, NY)
    …ticket data analysis of trends and engage with Digital Experience, Engineering and Technical Support teams to proactively address issues wherever possible prior ... automation and AI-enabled support ** : become the product owner of an AI Support Agent chatbot and closely partner with the development team to drive the… more
    BlackRock (12/16/25)
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  • Staples Support Team Lead - Customer…

    iPostal1 (Montebello, NY)
    …efficiency, and adherence to established procedures. The Team Lead provides escalated customer support , manages work distribution, monitors service levels, and ... leader in the digital mailbox industry. Full Time Staples Support Team Lead - Customer Service -... to Customer Service Agents and Senior Customer Service Agent , ensuring team clarity on… more
    iPostal1 (12/02/25)
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  • Service Desk Agent

    Cayuse Holdings (Albany, NY)
    …and websites, troubleshooting application functionality and integrations). + Provide aid and technical support for the resolution of problems, incidents, issues, ... $15.00-$16.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service...to five (5) years of experience in computer systems, customer support or IT support .… more
    Cayuse Holdings (12/10/25)
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  • ONA AI Agent Intern (Logistics Focus)…

    Oracle (Albany, NY)
    …training and professional development in fields such as information technology, technical /systems consulting, technical support , facilities, finance, human ... marketing, sales or developmental training in sales or for customer support (as available). US Veteran transitioning...+ Conduct data exploration and create sample datasets for agent testing. **Solution Engineering & Demo Support **… more
    Oracle (11/25/25)
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  • Consulting Member of Technical Staff

    Oracle (Albany, NY)
    …serving systems for LLM inference and agent orchestration. - Design agent -native runtime environments that support dynamic planning, tool calling, memory, ... integrated with OCI's robust cloud ecosystem. Role Summary As a Consulting Member of Technical Staff (IC5), you will play a pivotal role in designing, building, and… more
    Oracle (12/18/25)
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  • Principal Product Manager - Semantic Agent…

    Oracle (Albany, NY)
    …prior to release. + Collaborate on release planning, documentation, and internal enablement to support the smooth launch of new agent capabilities. + Ensure that ... **Job Description** The Oracle Clinical AI Agent team's mission is to deliver an AI...product concepts, defining the problem space, success criteria, and technical feasibility. + Partner closely with data science, engineering,… more
    Oracle (11/25/25)
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  • Consulting Member of Technical Staff…

    Oracle (Albany, NY)
    …Record (EHR), and empowering healthcare professionals globally. As a Consulting Member of Technical Staff, you will be a key contributor in designing and building ... product is designed to automate complex healthcare workflows-from clinical decision support to patient communication to reimbursement processes. Your expertise in… more
    Oracle (12/22/25)
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  • Contact Center Agent I

    NBT Bank (Utica, NY)
    …phone, message center, social media, e-mail, and other channels. Focusing on a single customer support channel, the incumbent will satisfy customer inquiries ... Pay Range: $17.50 - $21.53 The Contact Center Agent I is responsible for researching, troubleshooting, and...hours Tasks Performed: + 55% Responsible for resolving consumer customer inquiries via one customer support… more
    NBT Bank (12/13/25)
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  • Sr Staff Technical Program Manager

    GE Aerospace (Schenectady, NY)
    **Job Description Summary** We are seeking a Senior Staff Technical Program Manager to lead and mature governance and compliance initiatives across our Digital ... and services. + Establish consistent execution standards for product owners and technical teams to meet compliance objectives. + Drive weekly operating reviews,… more
    GE Aerospace (12/26/25)
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