- Coinbase (Albany, NY)
- …environment.* *What you'll be doing (ie. job duties): * Wear multiple hats of Customer Experience, CX Agent Experience and Technology leader to deliver secure, ... Attendance is expected and fully supported. *Team* - The Agent Productivity Tools (APT) organization is a vital part...on their design and implementation. * Be a thoughtful technical voice and support your team in… more
- Anywhere Real Estate (Buffalo, NY)
- …the center of the transaction by anticipating their needs to provide exceptional customer service throughout the transaction process. + Technical - ability to ... to close, to create a seamless experience for the agent , consumer and all deal parties. You are part...skillful hands. **This position is 100% remote and will support various markets. The preferred candidate will have Connecticut… more
- Amazon (New York, NY)
- …and secure AWS solutions tailored to customer needs - Providing technical guidance and troubleshooting support throughout project delivery - Collaborating ... business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical...upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS… more
- Impact Fire (NY)
- …build a best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing ... your journey, our apprenticeship programs will give you the support and knowledge you need to go further in...and property from fire. Our cohesive team spirit and customer service-oriented culture are expressed in all that we… more
- PagerDuty (Albany, NY)
- …a compelling product strategy and roadmap for PagerDuty's AI assistant, AI agent platform, and (workflow and runbook) automation offerings. + Allocate resources ... business outcomes. + Develop and evangelize our internal AI agent platform to empower product and professional services teams...+ Drive product decisions with a strong focus on customer value measured through product engagement and feedback, and… more
- Amazon (New York, NY)
- Description At AWS, we're looking for technical pioneers who are shaping the future of AI. As a Senior Developer Advocate on our Developer Experience team, you'll ... generative AI applications, and brings fresh perspectives to complex technical challenges. You understand the transformative potential of foundation models… more
- MTA (New York, NY)
- …orally and in writing, to interact with team members, customers, management, and support personnel ( technical and non- technical ). + Expert in establishing ... combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities. Summary: MTA IT-Agile COE is comprised of… more
- Mizuho Corporate Bank (New York, NY)
- …approve traditional loan deals processed by administrators + Maintain high level of technical support to Loan Administration staff, account officers and client ... supervision within the department; and provides a high level of customer relations and service. The Loan Administration Unit (Agency/Bilateral Loan Administration)… more
- Coinbase (Albany, NY)
- …peak efficiency. We design, build, and own platforms that prioritize the customer -first approach while driving agent productivity and maximizing automation. Our ... *As part of Coinbase's Enterprise Applications and Architecture organization, the CXCM ( Customer Experience Channel Management) team is on the front lines of… more
- Amazon (New York, NY)
- …applying. Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is ... models (LLMs) and their applications. Hands-on experience developing and implementing agent -based AI systems or workflows. Experience in designing and conducting… more