- The Hartford (New York, NY)
- …the agent , Underwriter and the Operations Service Center Underwriting Support + Performs initial prequalification on all new account submissions, generates a ... train less experienced staff members and serves as the technical go-to person for the team and other functional...a point of contact for brokers and provide optimal customer service experience on behalf of the company +… more
- Anywhere Real Estate (Rochester, NY)
- …the center of the transaction by anticipating their needs to provide exceptional customer service throughout the transaction process. + ** Technical ** - ability ... to close, to create a seamless experience for the agent , consumer and all deal parties. You are part...skillful hands. **This position is 100% remote and will support various markets, primarily** **_in MA, ME, NH or… more
- Oracle (Albany, NY)
- …through data and technology. Career Level - IC4 **Responsibilities** **Responsibilities** 1. ** Technical Leadership** : * Serve as a key technical expert ... and healthcare requirements. * Serve as a bridge between technical teams and business stakeholders to drive adoption of...at the cutting edge of GenAI, LLM, and AI agent advancements, contributing to Oracle's leadership in intelligent healthcare… more
- Amazon (New York, NY)
- …and Brand (SPB) advertisers. The leader will invent and build the SPB- Agent , a GenAI platform which will transform retail-media advertising for SPB advertisers, ... from emerging brands to global brands selling on Amazon. SPB- Agent will serve as an intelligent advisor integrated directly into Amazon Ad Console and Selling… more
- Rubrik (Albany, NY)
- …(MSPs/MSSPs, cloud providers) and enterprise customers.You will own the technical service blueprint from concept through launch: service definition, reference ... enablement content and delivery of enablement to MSP partners. You will also support strategic presales opportunities into existing and net new large global MSPs… more
- Coinbase (Albany, NY)
- …of microservices architecture. * Ability to write high-quality, well-tested code that meets customer needs. * Strong technical skills in system design, coding, ... This role requires a unique blend of strategic thinking, hands-on technical ability, and exceptional cross-functional collaboration. *What You'll Do:* * *Lead… more
- Amazon (New York, NY)
- …chat, IVR) utilizing flexible access to data and applications to deliver exceptional customer and agent experiences. Amazon Connect is AI CCaaS (Omni-Channel, ... go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the… more
- Public Consulting Group (Albany, NY)
- …Experience:** + Associate's or Bachelor's Degree or equivalent experience in a related field ( technical support ) + 3+ years of related work experience in a SaaS ... more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests...support platform, implement best practices, and ensure that customer tickets are being addressed within set metrics and… more
- Wolters Kluwer (Babylon, NY)
- …for analysis, ensuring its accuracy and readiness for use in software applications. + Technical Support : Provide technical support to end-users, ... key role in designing, developing, and troubleshooting software programs. Your technical skills and innovative mindset will contribute to the continuous improvement… more
- Impact Fire (NY)
- …build a best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing ... your journey, our apprenticeship programs will give you the support and knowledge you need to go further in...and property from fire. Our cohesive team spirit and customer service-oriented culture are expressed in all that we… more