• Support Agent II

    Renaissance (Virginia Beach, VA)
    …of contact for support -related issues. The ideal candidate will have exceptional customer support skills, sound technical acumen, and the ability to ... the best, own our actions, and grow and evolve. Support Agent II will serve as a...high school diploma or GED, with 1+ years of customer support experience preferred, OR an equivalent… more
    Renaissance (05/07/25)
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  • Cloud Support Agent

    OVHcloud (Reston, VA)
    …Support team. The Cloud Support Agent provides frontline support for customer infrastructures, technical troubleshooting, and billing concerns. ... Job Summary OVHcloud US is looking for a Cloud Support Agent to join our Customer...testing. Minimum Requirements + 3+ years of experience in customer support service for technical … more
    OVHcloud (04/20/25)
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  • Gen Ops Agent : West Coast, Velocity Black…

    Capital One (Richmond, VA)
    …to be regularly worked. Remote (Regardless of Location): $56,800 - $64,800 for Premium Customer Agent I Richmond, VA: $56,800 - $64,800 for Premium Customer ... Gen Ops Agent : West Coast, Velocity Black (Remote) Velocity Black,...the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's… more
    Capital One (04/06/25)
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  • Work at Home Customer Service Agent…

    Mass Markets (VA)
    …have established ourselves as a trusted partner in the industry. This position supports customer service, technical support , and customer sales ... of customers each week across the country to resolve support issues, sell new products and services, and ensure...new products and services, and ensure best in class customer experience. In addition to being the best in… more
    Mass Markets (02/21/25)
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  • Enterprise Help Desk Agent , Tier 1

    Leidos (Lorton, VA)
    **Description** Leidos is seeking an experienced Enterprise Help Desk (EHD) Agent , Tier 1, to join the Mission Support Services (MSS) team. MSS is a shared ... Federal Government customers. This is a new EHD, in support of a fast-paced DoD program. This position includes...in the EHD tools. + Identifies, researches, and resolves technical problems for end users. + Addresses customer… more
    Leidos (04/27/25)
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  • Remote Licensed Property & Casualty Insurance…

    Mass Markets (VA)
    …team and customers Preferred (Not Required) + One (1) year of experience in customer service, technical support , inside sales, back-office, chat, or ... succeed. In this role, you will provide full life-cycle customer service and sales to a ssist customers in...of customers each week across the country to resolve support issues, sell new products and services, and ensure… more
    Mass Markets (03/26/25)
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  • Tier I Service Desk Agent (Day Shift)

    ASM Research, An Accenture Federal Services Company (Springfield, VA)
    …hours as required. **Minimum Qualifications:** + 0-2 years Personal Computer experience including customer support or Help Desk. + 0-2 years of customer ... necessary, and tracks and follows up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities.… more
    ASM Research, An Accenture Federal Services Company (03/21/25)
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  • Mid-Level Help Desk Agent

    ASM Research, An Accenture Federal Services Company (Alexandria, VA)
    …tracks and follows up on all incidents. Combines acquired and demonstrated technical qualities with exceptional customer service in daily responsibilities. ... customer onboarding and offboarding. + Provide account management support . + Process all IT SM tickets to completion....times + Strong problem solving and analytical skills + Technical expertise in: + - Microsoft Windows Operating Systems… more
    ASM Research, An Accenture Federal Services Company (04/15/25)
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  • Service Desk Agent - Swing Shift

    ASM Research, An Accenture Federal Services Company (Falls Church, VA)
    …perform hourly data ingests and respond to Tier 1 and 2 tickets onsite in support of a live, production technology. The role involves 8 hour shifts at the client ... occurring on average once every 30 minute + Receives and logs customer problem/request/issues by documenting the problem and updating the customers contact… more
    ASM Research, An Accenture Federal Services Company (04/19/25)
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  • Senior Technical Support Engineer,…

    Palo Alto Networks (Reston, VA)
    …across diverse cross-functional teams with open communication + Previous experience in a customer -facing technical support role ( Support Engineer) - ... all win with precision. **Your Career** As a Senior Technical Support Engineer, you will engage directly...problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure**… more
    Palo Alto Networks (04/16/25)
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