- Capital One (Mclean, VA)
- …used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please ... finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of...for us to Change Banking for Good. Today we support a number of channels that customers can make… more
- Zoom (Richmond, VA)
- …reliable, and scalable user experiences. + Building metrics and dashboards to support data-driven decision-making for technical and business stakeholders. + ... Triaging and resolving critical customer issues in partnership with support teams...productivity, debugging, or prototyping. + Have familiarity with building agent workflows/features and working with Large Language Models (LLMs).… more
- Precise Systems, Inc. (Yorktown, VA)
- …in Digital Transformation, Advanced Engineering, Physical Sciences Research, Platform Lifecycle Support , and Technical Services. Since our establishment, we have ... solutions-based company, Precise Systems is focused on innovation in support of the warfighters and aligning our expertise to...demonstrated and perfected our ability to manage the customer 's needs, no matter how complex - offering exceptional… more
- ManTech (Norfolk, VA)
- **MANTECH** seeks a motivated, career and customer -oriented **Host Based security Solutions Analyst** to join our team in **Norfolk, VA.** This is an **on-site** ... administer, and maintain HBSS Firewalls in accordance with Security Technical Implementation Guides/ Security Requirement Guidelines (STIG/SRG) guidance, applicable… more
- Teleflex (Fredericksburg, VA)
- …through management of each agency and their related activities. * Provide education/training/product support to field medic, field agent , and training team as ... with appropriate business / marketing / product managers. * Displays customer advocacy through a consistent ability to create strong, productive relationships… more
- Carrington (Richmond, VA)
- …full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their ... reached and sustained. Create and maintain daily system and agent productivity reports. Work with business units to create...to create a high performance driven dialer system, providing support and feedback to achieve business goals. Perform all… more
- S&P Global (VA)
- …to fully operational ones, dealership management systems (DMS) providers, customer management system (CRM) companies, automotive dealership groups, and major ... Scan products for prospective clients. . Oversee product and technical integration after the sale. . Oversee process integration...sale. . Oversee process integration after the sale. . Support dealer roll-out process by working closely with the… more
- Deloitte (Mclean, VA)
- …Infrastructure (OCI), Oracle AI Services, and related Oracle technologies. + Technical Leadership: Provide technical direction and mentorship to development ... requirements, define project scope, and translate business needs into technical solutions. + Data Management: Oversee data acquisition, cleansing, transformation,… more
- Coinbase (Richmond, VA)
- …impact* * Translate operational challenges into analytical deliverables that improve agent productivity, customer experience, and operational efficiency. * ... and fully supported. At Coinbase, we are building a world-class Customer Experience (CX) organization that supports millions of users globally--across Consumer… more
- GovCIO (Richmond, VA)
- …currently hiring for a Service Desk Analyst - Team Lead to provide first-line technical support to the organization's end-users to resolve issues related to IT ... service desk related activities . + Coordinate with the customer and other support groups to manage...staff and end-users + Oversees training of service desk agent staff + Collaborate with tier three support… more
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