- Teleperformance USA (VA)
- …to support our ServiceNow ITSM (IT Service Management), CRM ( Customer Relationship Management), and ITOM (IT Operations Management) offerings. In this role, ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...trends to ensure solutions meet evolving client needs.** + ** Support client workshops, discovery sessions, and technical … more
- Steampunk (Mclean, VA)
- …must have skill sets - broad understanding of data exploitation lifecycle and capabilities, technical leadership in the data field + Support an Agile software ... to align the organization and its data assets in support of the mission, and ultimately to realize mission...and DevSecOps. **Contributions** We are looking for a seasoned ** Technical Lead** to work with our team and our… more
- Amazon (Arlington, VA)
- …Evaluate emerging research and identify opportunities to integrate techniques into our agent architecture Technical Excellence - Architect complex multi- agent ... for measuring agent effectiveness, safety, and business impact - Set technical standards and guide implementation of best practices across the organization … more
- Amazon (Arlington, VA)
- …Experience team, you will be instrumental in advancing the frontier of human- agent collaboration for enterprise solutions. You will leverage your deep expertise in ... in enterprise environments. Key job responsibilities - Architect and design AI agent systems that can effectively understand, reason about, and execute professional… more
- Coinbase (Richmond, VA)
- …of the associated expectations * You will be responsible for fully-automating Coinbase's customer support with extremely high quality and customer ... * This is inclusive of Coinbase's entire suite of support -related products: * Help Center * Chatbot * In-product...prediction: Detecting and resolving a potential issue for a customer before it becomes a real issue * AI-driven… more
- Deloitte (Mclean, VA)
- …on 11/30/2025 Work You'll Do As a Senior Consultant you will bring strong technical , functional and project management solutions to clients with a focus on achieving ... (including scenario design, flow mapping), prototyping, testing, training, defining support procedures. Your background in technology will provide the foundation… more
- Coinbase (Richmond, VA)
- …environment. *What you'll be doing (ie. job duties):* * Wear multiple hats of Customer Experience, CX Agent Experience and Technology leader to deliver secure, ... expected and fully supported. * *Team* - EAA CX Agent Experience organization is a vital part of Coinbase's...on their design and implementation. * Be a thoughtful technical voice and support your team in… more
- Amazon (Arlington, VA)
- …create technical content-such as reference architectures, workshops, and demos-to support customer adoption and enable partners and independent software ... Solution Architects to incorporate AI/ML and generative AI into their public sector customer engagements. You must have deep technical experience across the AI… more
- Capital One (Richmond, VA)
- …used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please ... in a talented, people-first organization responsible for supporting & transforming the customer and agent servicing experiences. You will regularly integrate and… more
- Cognizant (Richmond, VA)
- …and automation solutions, including conversational AI, document intelligence, and multi- agent orchestration. Work model: Remote We strive to provide flexibility ... the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs. . At Cognizant,… more
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