- Capital One (Richmond, VA)
- …used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please ... and do not meet performance criteria required for optimal agent / customer interactions** + **ISP download speeds on...inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital… more
- Amazon (Arlington, VA)
- …measure Amazon's new, high-impact GenAI/large language model (LLM) products by building a multi- agent framework to emulate end customer experience. In this role, ... are searching for a talented Principal Product Manager - Technical (PM-T) to join our team, building the ...provides an opportunity to influence how teams tackle improving customer experiences. Our short-term objective is to create a… more
- Amazon (Herndon, VA)
- …use cases. A primary focus for a CSM is serving as the cloud change agent for our customers, guiding the customer through the operational, educational and ... of AWS and establish an education strategy to up-skill technical and non- technical roles across the customer 's organization. CSMs are customer advocates,… more
- Rocket Software (Richmond, VA)
- …and scalable per established and proven Rocket standards. + Will collaborate with customer , partners, Rocket technical support team and Rocket Sales ... full-time remote opportunity located anywhere in the United States. The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role… more
- Amazon (Arlington, VA)
- …use cases. A primary focus for a CSM is serving as the cloud change agent for our customers, guiding the customer through the operational, educational and ... of AWS and establish an education strategy to up-skill technical and non- technical roles across the customer 's organization. CSMs are customer advocates,… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + ... ASM Research provides services in support of the Military OneSource Program for military...and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to… more
- Teleperformance USA (VA)
- …Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to proper Product Support department.** + **Processes ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...respond to varying questions, issues, and concerns.** + **Provide customer support to customers via telephone and/or… more
- Highmark Health (Richmond, VA)
- …Develop and foster internal relationships across the corporation. Provide analytic and consultative support to a broad spectrum of internal customer areas and ... appropriate decision support and reporting tools. Use broad experience and technical knowledge to propose solutions to complex business problems. Take the lead… more
- ICF (Reston, VA)
- …in Reston, VA. ICF's IT Support Specialists provide mid-level analysis and technical support for the ICF employee user community, including multiple levels ... of users, management, and technical staff globally. + Provides technical support to the organization's on-site and remote users for computer applications and… more
- Anywhere Real Estate (Virginia Beach, VA)
- …the center of the transaction by anticipating their needs to provide exceptional customer service throughout the transaction process. + Technical - ability to ... to close, to create a seamless experience for the agent , consumer and all deal parties. You are part...skillful hands. **This position is 100% remote and will support various markets.** **Primary Job Functions** Responsibilities may include… more