- Oracle (Richmond, VA)
- …or advanced technical degree. **Success Metrics:** + Growth in AI Agent adoption and customer satisfaction. + Measurable improvements in request containment, ... to define and execute the strategy for the AI Agent and Agentic apps within the customer ...product roadmap for AI Agents, prioritizing initiatives based on customer value, technical feasibility, and business impact.… more
- Rubrik (Richmond, VA)
- …product requirements. **Key Responsibilities** + Partner closely with Sales Engineering teams to support customer POCs, pilots, and technical evaluations of ... security standards + Conduct hands-on validation of features in lab and customer environments + Support Sales Engineering organization by validating field-facing… more
- Sciolex Corporation (Chantilly, VA)
- …surpasses the epitome of excellence. Our core services include systems engineering technical advice, technical support , and administrative assistance. From ... systems in the SIGINT, GEOINT, and COMM domains. Technical focus on customer systems and domain...expansion verses recapitalization investments + Perform as a change agent focused on translating customer needs into… more
- Coinbase (Richmond, VA)
- …excellent user experience. * Partner with Product and Engineering teams owning our internal customer support agent experiences to build clean handoffs and ... You'll report to a product leader who leads all Customer Experience ( Agent and Customer -facing)...Communicate the vision and progress for customer support experiences across the company to technical … more
- Oracle (Richmond, VA)
- …We act with the speed and demeanor of a start-up, with the scale and customer -focus of the leading enterprise software company in the world._ Oracle Generative AI ... Agent Service is an exciting team in Oracle Cloud...infrastructure. At every level, our engineers have a significant technical and business impact by designing and building innovative… more
- Deloitte (Mclean, VA)
- …+ Architect and implement end-to-end agentic systems that combine LLMs, multi- agent orchestration, enterprise data pipelines, and business applications - delivering ... directly, including data integration layers, retrieval and knowledge services, agent orchestration logic, and guardrails for safety, compliance, and resiliency.… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + ... ASM Research provides services in support of the Military OneSource Program for military...and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to… more
- Rubrik (Richmond, VA)
- … sales calls + Qualifies sales opportunities in the terms of customer technical requirements, competition, decision making process and funding. **Preferred ... in the development of fully integrated technology solutions in support of pre-sales activities in the assigned market. +...technology and business requirements of assigned customers. + Makes technical and sales presentations to customer 's … more
- Rubrik (Richmond, VA)
- … sales calls. + Qualifies sales opportunities in the terms of customer technical requirements, competition, decision making process and funding. **About ... our team and investing in individuals who have a technical foundation and an interest to become our next...in the development of fully integrated technology solutions in support of pre-sales activities in the assigned market. +… more
- Rubrik (Richmond, VA)
- …with Rubrik's global MSP and MSSP partners, owning pre-sales activities, providing technical leadership through demos and solution workshops, and driving the ... technical and architectural development of Rubrik-powered services. This individual...global partner programs, readiness, and training; drive market adoption, customer success, and solution differentiation + Travel up to… more