- Lumen (Denver, CO)
- …approach to positioning, messaging, and enablement. You will create compelling technical content, engage customer -facing teams, and drive initiatives that ... and technical training materials for internal teams and customers ** Support Product Launches:** Assist in the planning and execution of product launches,… more
- Lumen (Denver, CO)
- …customer conversations, responding to technical inquiries, and participating in customer meetings as required. + **Event Support :** Assist in the planning ... to positioning, messaging, and enablement. You will create compelling technical content, engage customer -facing teams, and drive...and product offerings. + ** Technical Training:** Provide technical training and support to the sales… more
- State of Colorado (Canon City, CO)
- …entry-level individual who is looking to grow their skills while providing critical, targeted Tier I/II desktop support . This role will support the Colorado ... detail how your skills and experience align with the requirements of this position. 03 Customer focus besides technical skills is essential in this job. How do… more
- AGCO Corporation (Westminster, CO)
- … Autonomy specialist, you will play an integral part within the PTx Trimble technical support team. The candidate will represent PTx Trimble in providing ... end-users, and internal PTx Trimble teams relating to product information and technical support . This role also channels information in educating dealers… more
- Amentum (Colorado City, CO)
- …+ Respond to telephone calls, email, and personnel requests for TSA application support according to customer procedures. + Document, track, and monitor ... location. 1+ years' experience in: + Supporting a call center/case management environment providing Tier II or Tier III support to address issues escalated… more
- Zoom (Denver, CO)
- …experience. + Bring 5+ years of experience in customer -facing Tier 2 or Tier 3 technical support roles, with the ability to resolve complex issues. + ... products. Additionally, you will support and mentor Tier 2 technical support teams...customer feedback, enhancing documentation and training, and mentoring Tier 2 support teams. What we're looking… more
- General Atomics (Aurora, CO)
- … support operational objectives. + User Support and Communication: + Provide Tier 0-1 technical support to users, answering queries and resolving ... maximum customer satisfaction + Monitor and provide technical support to user interactions across various...practices for IT service management (ITSM). + Experience in Tier 1 or 2 technical support… more
- Broadcom (Colorado Springs, CO)
- …quarterly trainings. Within the first 6-9 months, you will be comfortable being the customer 's technical liaison inside the support organization. You will ... Account Manager (VCF SAM) is responsible for optimizing and personalizing our customer 's reactive and proactive support experience by advocating their… more
- Verint Systems, Inc. (Denver, CO)
- …inquiry. **Principal Duties and Essential Responsibilities:** + Assist customers with assigned technical support issues that are reported via telephone, web, and ... for all parties that they work with. The Product Support Specialist role analyzes and evaluates technical ...equivalent work experience + Minimum of 3-5 years of customer support experience in troubleshooting and resolving… more
- SitusAMC (Denver, CO)
- …desk system for incoming requests and resolve or escalate accordingly + Provide technical assistance and support for incoming queries and issues related to ... local - come join our team! This role provides technical and troubleshooting assistance related to computer hardware and...assigned areas of expertise + Assist in training of tier I support staff and in their… more