- William C Brown Inc (Springfield, VA)
- … our intelligence customer activities in Springfield, VA. Job Description: The Tier 2 Desktop Support Technician provides Deskside IT Service support ... Systems Administrator ( Tier 2 Desktop Support ) EOE Statement...with; Windows 7; Windows 10; Citrix; SMS; and SCCM Technical understanding of Microsoft Office applications (Outlook; Word; Excel;… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …This role involves managing a dynamic team that delivers round-the-clock technical support services, including trouble ticket management, COMSEC integrity ... troubleshooting and clear communication until issues are resolved. + Provide exceptional Tier -II work center support , receiving and logging trouble calls from… more
- M. C. Dean (Springfield, VA)
- …improving lives, and changing the world for the better. We are seeking a **NOC Tier 1 Support Specialist** to join our **Security and Electronic Systems (SES)** ... federal, local and commercial customers across high-growth markets. Responsibilities The **NOC Tier 1 Support Specialist** will primarily focus on **real-time… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- …updates to end-users regarding the status of ongoing incidents, ensuring high-quality customer support . + Maintain and update internal documentation for ... seeking Field Service Representatives / Service Desk Specialists to support a customer in Stafford, VA. There...monitoring tools to proactively detect potential problems. + Provide Tier 1 and Tier 2 support… more
- Red River (Chantilly, VA)
- …for working on a team at the Service Desk. This position will handle technical support requests directly from customers as well as escalation from other ... tier alignment + Provide after hours on call support as required + Other business duties as assigned...networking, analytics, collaboration, mobility and cloud solutions. Our operations, support , sales and technical teams all work… more
- CACI International (Springfield, VA)
- …skills and a passion for technology. **Responsibilities:** * Provide advanced technical support for hardware, software, database, custom software and ... role, you will serve as an escalation point for Tier 1 support and be responsible for...users, including account setup and access controls. * Document technical issues, solutions, and processes in ticketing systems and… more
- TekSynap (Arlington, VA)
- …day-to-day operations of the Technical Control Facility Service Desk. + Provide Tier -II Work Center support to receive and log trouble calls, track, resolve, ... & Qualifications** **RESPONSIBILITIES** + Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk, specifically focusing on Pentagon… more
- General Dynamics Information Technology (Falls Church, VA)
- … 2 SOC Analyst** joining our team to analyze design, develop, implement, and support code for our government customer , the United States Postal Service. **HOW ... your opportunity to make a personal impact as a ** Tier 2 SOC Analyst** supporting the United States Postal...Security Incidents, provide cyber threat analysis and reporting to support SOC and Program's situational awareness. Will actively monitor… more
- CACI International (Sterling, VA)
- …CAN/LAN network architectures, ensuring high availability, scalability, and performance. + Provide Tier 3 technical support for CAN/LAN infrastructure, ... * **The Opportunity:** CACI is seeking a CAN/WAN Network Tier 3 to provide support for implementation,...be part of a high-performing group dedicated to our customer 's missions and driven by a higher purpose -… more
- General Dynamics Information Technology (Quantico, VA)
- …technical problems and answer queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, ... Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support ,IT End User Support ,IT Service Desk **Certifications:**...Transform technology into opportunity as a **Help Desk Analyst Tier II** with GDIT. A career in enterprise IT… more
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