- ManTech (Reston, VA)
- …including all system and network infrastructure and peripherals + Training in-country technical support personnel to perform Tier 0-1 troubleshooting ... **ManTech** seeks a motivated, career and customer -oriented **Journeyman Field Engineer** to join our team...to deploy, configure, upgrade, troubleshoot, and maintain systems, train technical support personnel to perform maintenance on… more
- General Dynamics Information Technology (Chantilly, VA)
- …Description:** Primary responsibilities include providing engineering and administrative support maintaining multiple large Enterprise environments. The supporting ... solutions using FOSS, COTS or GOTS products to enhance and meet customer requirements within the operating environment. + Troubleshoot user, workstation and… more
- TekSynap (Fort Belvoir, VA)
- …of a separate Pulse Secure Remote Access VPN architecture be able to provide tier II/III troubleshooting support + Support the design and implementation ... user representatives to ensure accurate solutions and user satisfaction on technical matters + Plan, perform, and document laboratory assessments of hardware… more
- Chenega Corporation (Fort Belvoir, VA)
- …Remedy Support Groups when requested by the tenants. + Perform duties associated with Tier 2 level customer support functions. + Submit all initial IT ... VIP ticket response. + Coordinate tickets that cross organizational boundaries to ensure customer satisfaction. + Assign tickets that are out of scope to the Service… more
- Spectrum Comm Inc (Falls Church, VA)
- Position Overview The Help Desk Technician provides on-site technical support for end users at a secure government healthcare facility in Bethesda, Maryland. ... IT operations, ensures compliance with applicable security guidelines, and coordinates with higher- tier support teams for complex issues. Key Responsibilities +… more
- COOLSOFT (Colonial Heights, VA)
- …Only * Onsite Description : - Responds to Tier 1 & 2 support requests. - Provides exceptional customer service. - Communicates effectively with teammates and ... Job location in South Chesterfield, VA Skills required Helpdesk Support , Customer Service, Server Hardware, Hands On...Create, change, and delete user accounts per request. Provide Tier III/other support per request from various… more
- M. C. Dean (Vienna, VA)
- …the supervision of the Operations Manager. Main responsibilities include: + Answers network support phone calls from customer end users and stakeholders; receive ... end users and stakeholders. + Triages incoming issues to support ticket creation and assignment per tier ...team inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for… more
- M. C. Dean (Chantilly, VA)
- …+ Resolve complex system issues for physical security systems and networks + Provide Tier 3 support to the system administration team + Programming and ... and analyze all interoperability and constructability scenarios + Delegating tasks and providing support to level I and II Electronics Technical Specialists +… more
- Amazon (Arlington, VA)
- …scalable AI/ML solutions using cloud computing. The successful candidate will possess both technical and customer -facing skills that will allow you to be the ... technical "face" of GenAIIC with our customers. You will...develop scalable, secure and effective agentic workflows * Provide customer and market feedback to product and engineering teams… more
- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- …in some technical capacity. * Provide various levels of 1st, 2nd and 3rd tier support * Present technical solutions and ideas to Engineering and ... **Your future duties and responsibilities:** * Ability to understand and convey customer needs and your recommendations to other storage professionals * Translating… more
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