- CACI International (Chantilly, VA)
- …Support and Training:** + Provide Tier 2 and Tier 3 support to end-users, resolving technical issues and queries. + Develop and deliver training ... across three development teams. **Key Responsibilities:** + **System Maintenance and Support :** + Ensure the availability, performance, and security of the PGMM… more
- General Dynamics Information Technology (Springfield, VA)
- …rational and objective judgments based on facts, information, and company procedures. + Support Tier 2 and 3 operations by assessing severity, prioritizing ... depends on Unified Communications Engineer joining our team to support our intelligence customer in Springfield, VA...and work towards successful resolution with customers. + Provide technical assistance and support as a core… more
- CoreSite (Reston, VA)
- …event + Assist in monitoring CCTV, alarm and access/control systems. + Provide day-to-day customer support . + Perform other duties as specified in the Standard ... of data transport equipment to ensure accurate monitoring and provisioning. + Responsible for tier 1 trouble shooting on the CoreSite customer facing network. +… more
- Confluent (Richmond, VA)
- …to devise pricing & packaging strategies across our product portfolio that align customer value and differentiation with technical specifications and costs. By ... drivers, target audiences, and competitive landscape. + **Craft compelling messaging:** Connect technical products and features to customer pain points and… more
- V2X (Springfield, VA)
- …TS/SCI clearance for our Systems Engineering and Architecture Services (SEAS) Team to support our government customer based in Springfield, VA. This position ... center network environments across multiple sets of enterprise-level IT systems in support of the customer 's globally dispersed Remote Office/Branch Office… more
- SAIC (Chantilly, VA)
- …external customers. + Support design reviews, to include the development of technical analysis of alternatives to meet customer needs. + Conduct technical ... designs that describe, and capture proposed/approved architectural changes. + Provide technical support for reviews of third-party vendor proposals.… more
- ServiceNow, Inc. (Vienna, VA)
- …+ Support the development of reusable solutions, accelerators, and technical assets + Participate in vendor evaluations, proof of concepts, and roadmap ... our purpose to make the world work better for everyone. **The Team** The Customer Outcomes team at ServiceNow works with customers to help them achieve their… more
- M. C. Dean (Chantilly, VA)
- …recommend improvements + Resolve complex system issues for physical security systems + Triage customer support calls, providing Tier 3 escalation as needed + ... to address technical issues, troubleshoot problems, and develop solutions that support the overall mission of the organization. + Manage physical security system… more
- CACI International (Ashburn, VA)
- …of Homeland Security (DHS). As a member of the BEAGLE ASF Team, you will support the men and women charged with safeguarding the American people and enhancing the ... can bring creative ideas to solve complex problems, both technical and procedural at the team and portfolio levels....and infrastructure. You'll work to scale existing application to support additional DHS components and users. Also working on… more
- Nightwing (Sterling, VA)
- …best practices for ICA/Service discrepancy and reporting, issue resolution and operations support to include Tier 2/3 escalation. Required Skills: + Programming: ... advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our… more
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