• Tier I Service Desk Agent (Day Shift)

    ASM Research, An Accenture Federal Services Company (Springfield, VA)
    …hours as required. **Minimum Qualifications:** + 0-2 years Personal Computer experience including customer support or Help Desk. + 0-2 years of customer ... necessary, and tracks and follows up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities.… more
    ASM Research, An Accenture Federal Services Company (06/20/25)
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  • Senior Technical Support Engineer,…

    Palo Alto Networks (Reston, VA)
    …summaries in the ticketing system + Effectively manage critical and challenging customer support cases for multi-vendor troubleshooting on complex customer ... fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies to customers… more
    Palo Alto Networks (07/05/25)
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  • Technical Support Analyst, Staff

    Acclaim Technical Services (Mclean, VA)
    …workplace among DC area firms and continues to grow. We are actively hiring a Technical Support Analyst, Staff with TS/SCI clearance and polygraph to join our ... working in McLean, VA. Seeking a motivated, career and customer -oriented Enterprise IT Support Officers (EITSO) to...and succeed in a challenging environment. + Experience providing technical support for Windows 10, Microsoft Office… more
    Acclaim Technical Services (07/19/25)
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  • Senior Technical Support Engineer,…

    Fujifilm (Richmond, VA)
    **Position Overview** The Senior Technical Support Engineer, MI - I ( Tier 1) provides highly visible remote technical support across our product ... on more complex issue and is the second level support across our Synapse products. This engineer is expected...and other team members when working on more complex technical issues. + Effectively documents cases throughout the process… more
    Fujifilm (07/16/25)
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  • Primary Technical Control Facility Lead

    Competitive Range Solutions, LLC (Arlington, VA)
    …monitoring in accordance with DoD policies. + Designate node site coordinators to support DoS worldwide missions and maintain the technical control group's email ... requires the expertise of a talented and experienced Primary Technical Control Facility Lead to assist in directing and...and ensure compliance with security standards. + Oversee 24x7x365 Tier I and II maintenance support on… more
    Competitive Range Solutions, LLC (08/07/25)
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  • Senior Lead Product Manager - Technical

    Lumen (Richmond, VA)
    …an SME to marketing teams and guide strategy discussions, support customer engagement and conversations, respond to technical inquiries, and participate in ... Collaboration: Forge strong partnerships with product, engineering, sales engineering, customer service, and product marketing departments to support more
    Lumen (07/23/25)
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  • Technical Writer

    CACI International (Reston, VA)
    Technical Writer Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee ... (EIT) capabilities and functions for our Intelligence Community (IC) customer . As a team, we will be responsible for...will be responsible for operations, future technologies, engineering and Tier 2/3 support , break/fix, and tech refresh… more
    CACI International (06/24/25)
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  • Senior Manager, Technical Product…

    Capital One (Richmond, VA)
    …used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please ... Senior Manager, Technical Product Marketing, Data Security - Capital One...events, and relevant platforms. + Collaborate with Sales and Customer Success teams to support enablement efforts… more
    Capital One (06/20/25)
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  • Senior Manager, Technical Program…

    Capital One (Richmond, VA)
    …used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please ... Senior Manager, Technical Program Management - Capital One Software (Remote)...One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology… more
    Capital One (07/26/25)
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  • Senior Director, Technical Program…

    Capital One (Richmond, VA)
    …capabilities that enable data privacy and utility at scale. We are seeking top tier Technical Program Management (TPM) talent to join our pioneering team and ... Program Management (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology...the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's… more
    Capital One (06/17/25)
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