• Technical Lead

    Epsilon, Inc (Alexandria, VA)
    …and urgent issues across all teams. This position will also oversee the technical support staff managing their day-to-day and ensuring high-level of performance ... technical resource and liaison for the program's Executive Support , Enterprise-Wide Support , VPN Support ,...and ITIL Service Operations Certification + Experience managing a Tier 2 specialized support desk in a… more
    Epsilon, Inc (10/04/25)
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  • Customer Service Support Specialist…

    General Dynamics Information Technology (Vienna, VA)
    …None **Job Family:** IT Infrastructure and Operations **Skills:** Microsoft Office,Microsoft Windows, Technical Support **Experience:** 5 + years of related ... Yes **Job Description:** Transform technology into opportunity as a Customer Service Support Specialist with GDIT. A...licenses have been identified for procure replacement. + Provide Tier 1 and Tier 2 support… more
    General Dynamics Information Technology (10/01/25)
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  • Primary Technical Control Facility Lead

    Competitive Range Solutions, LLC (Arlington, VA)
    …monitoring in accordance with DoD policies. + Designate node site coordinators to support DoS worldwide missions and maintain the technical control group's email ... requires the expertise of a talented and experienced Primary Technical Control Facility Lead to assist in directing and...and ensure compliance with security standards. + Oversee 24x7x365 Tier I and II maintenance support on… more
    Competitive Range Solutions, LLC (08/07/25)
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  • Senior Lead Technical Marketing Manager,…

    Lumen (Richmond, VA)
    …SME to marketing teams and guide the strategy discussions, support customer engagement and conversations, respond to technical inquiries, and participate in ... Develop Customer Reference Architectures: Define deployment architectures that further technical proof and validation. Support customer validation,… more
    Lumen (10/28/25)
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  • Sr. Technical Consultant

    Verint Systems, Inc. (Richmond, VA)
    …integrations. + Manage the technical escalation process through the Verint FSS customer support team, tier 3, and product house escalation teams, ... IT team and their Integrators to ensure long-term success for both the End- Customer and FSS. The Sr. Technical Consultant will be responsible for leading… more
    Verint Systems, Inc. (10/15/25)
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  • Senior Lead Technical Product Marketing…

    Lumen (Richmond, VA)
    …an SME to marketing teams and guide strategy discussions, support customer engagement and conversations, respond to technical inquiries, and participate in ... Collaboration: Forge strong partnerships with product, engineering, sales engineering, customer service, and product marketing departments to support … more
    Lumen (10/14/25)
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  • Senior Manager, Technical Program Manager-…

    Capital One (Richmond, VA)
    …used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please ... Senior Manager, Technical Program Manager- Capital One Software (Remote) Ever...One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology… more
    Capital One (10/17/25)
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  • Customer Support Analyst

    E-volve Technology Systems, Inc. (Reston, VA)
    Customer Support Analyst Reston, VA 20190...eligibility to obtain CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability ... Position Description: E-volve Technology Systems, Inc. is hiring a Customer Support Analyst to work in ...+ Coordinate with external vendors and contractors to address technical issues and implement upgrades + Act as a… more
    E-volve Technology Systems, Inc. (10/23/25)
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  • Junior Helpdesk Support Services Specialist

    Chenega Corporation (Fort Belvoir, VA)
    … Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 TheJunior Helpdesk Support Services Specialist willprovide technical support services in ... to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members...on user systems as the environment changes. + Provide Technical Support Services in accordance with the… more
    Chenega Corporation (09/01/25)
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  • Real-Time Support Engineer

    EchoStar (Christiansburg, VA)
    …Identify and create tickets in ServiceNow to escalate customer issues requiring Tier 3 service support from our Incident Management teams + Use understanding ... with our Customer Experience Agents to resolve technical customer issues with service, global resets,...this role by collaborating with other teams like our Customer Support Agents, Incident support … more
    EchoStar (09/08/25)
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