• Sr. Sales Engineer, Federal Civilian

    Rubrik (Richmond, VA)
    … sales calls + Qualifies sales opportunities in the terms of customer technical requirements, competition, decision making process and funding. **Preferred ... in the development of fully integrated technology solutions in support of pre-sales activities in the assigned market. +...technology and business requirements of assigned customers. + Makes technical and sales presentations to customer 's … more
    Rubrik (08/30/25)
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  • Service Desk Shift Lead

    CACI International (Sterling, VA)
    … problems + Responding to telephone calls, email, and personnel requests for technical support + Documenting, tracking, and monitoring the problem to ensure ... CACI is currently looking for a motivated, career and customer -oriented Service Desk Shift Lead with Agile methodology experience...a timely resolution + Providing second- tier support to end-users for either PC,… more
    CACI International (10/03/25)
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  • Incident Support Manager

    Tyto Athene (Ashburn, VA)
    **Description** Tyto Athene is searching for a **Incident Support Manager** to support a24x7x365 NOC for a law enforcement customer in Ashburn, VA. ... contract Point of Contract (POC) for all Major Incident support and coordination + The effective implementation of the...the first stage of escalation for Incidents + Managing Tier 1 and Tier 2 incident responses… more
    Tyto Athene (10/16/25)
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  • Frontline Account Manager

    CACI International (Chantilly, VA)
    …Center, the Frontline Account Manager will: Key Responsibilities: + Provide first-level technical support in a 24x7 world-class service center, responding to ... Service Desk Technician and Mission IT Operator, delivering both customer -facing support and direct operational monitoring to...for common incidents; escalate complex or critical issues to Tier 2 or appropriate technical teams. +… more
    CACI International (08/20/25)
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  • Fleet Support Rep-Ship Rider III

    V2X (Virginia Beach, VA)
    …and new solutions; and purchasing hardware and software solutions + Provide technical support for the preparation of documentation for installation, testing, ... subject matter expertise, recommendations and advice to the government customer in support of defining and prioritizing...with DOD C4ISR systems which includes 24/7/365 help desk support , conducting training, on-site technical support… more
    V2X (09/10/25)
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  • Senior Associate, Physical Security Engineer,…

    Capital One (Mclean, VA)
    …are consistently aligned with industry best practices and enterprise standards, while providing Tier 2 technical support . Collaboration with senior engineers ... Support & Troubleshooting** **: Provide comprehensive technical support , serving as a Tier...systems.** + **At least 1 year experience in providing customer -facing technical support , including troubleshooting… more
    Capital One (10/22/25)
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  • Common Cloud Environment (C2E) Support Lead

    TekSynap (Radford, VA)
    …and Technical Project Managers. + Manage the implementation, administration, and support of customer projects within AWS and Azure cloud environments under ... approve Service Level Agreements (SLAs), addendums, and cost estimates for cloud-based customer projects. + Ensure customer satisfaction by fostering strong… more
    TekSynap (10/25/25)
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  • Systems Administrator

    General Dynamics Information Technology (Langley AFB, VA)
    …None **Job Family:** IT Infrastructure and Operations **Skills:** System Administration, Technical Support ,Troubleshooting **Experience:** 5 + years of related ... site visits and upgrades, provide on-site and remote resolution support for trouble calls, and provide TIER ...office products especially Excel, Outlook, and Word. + Strong customer support and communication skills providing … more
    General Dynamics Information Technology (10/15/25)
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  • Helpdesk Support Services Specialist…

    Chenega Corporation (Fort Belvoir, VA)
    …+ Receive customer trouble tickets and service requests for desktop support . + Respond to service requests, enter them into the ticketing system, and ... Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA...acknowledge the request to the customer . + Manage ticketing system, by ensuring that tickets… more
    Chenega Corporation (09/01/25)
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  • Network Engineer, Operations & Support

    Meta (Ashburn, VA)
    …Global Operations." Each group has global scope across the lifecycle of support .The ENS Operations Team exists "to operate the world's most available, efficient, ... and vendor field workforces. **Required Skills:** Network Engineer, Operations & Support Responsibilities: 1. Incident Response: Drive work investigating complex … more
    Meta (10/22/25)
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