- TekSynap (Radford, VA)
- …and Technical Project Managers. + Manage the implementation, administration, and support of customer projects within AWS and Azure cloud environments under ... approve Service Level Agreements (SLAs), addendums, and cost estimates for cloud-based customer projects. + Ensure customer satisfaction by fostering strong… more
- CACI International (Norfolk, VA)
- …network team members to coordinate ticket acceptance and resolutions. You will support the development of technical resolution reports for critical outages ... Network Administrator- Site Survey and Install Support Job Category: Information Technology Time Type: Full...Enterprise Communications Services 3 (ECS3) program supports our intel customer across its many operating locations. Our focus is… more
- Chenega Corporation (Arlington, VA)
- …The **VIP Help Desk Senior (Class)** is a dedicated Tier II support professional embedded with a high-visibility technical office. This role combines ... advanced customer service capabilities with deep technical troubleshooting skills to ensure seamless and reliable client-side...downtime and disruption. **Responsibilities** + Provide onsite and remote Tier II support to all users, with… more
- NANA Regional Corporation (Quantico, VA)
- … technical supervision and guidance for all contractor personnel assigned to support the customer Manage program budget, staffing, and contracting activities, ... operational plans for the management and defense of the customer 's enterprise network Coordinate with Technical Leads...enterprise network Coordinate with Technical Leads and technical teams operating and securing tier 2… more
- Leidos (Herndon, VA)
- …work in a dynamic environment to provide Tier 1 and 2 installer switch support . The client requires a customer service focused candidate with the ability ... **Description** **Senior Enterprise IT Support Officer - Installer** **Are you looking for...and customers) to exchange accurate information. + Embracing diverse technical disciplines and excellent customer service skills.… more
- ADP (Norfolk, VA)
- …Innovation, Each Person Counts, Results-Driven, and Social Responsibility.** **RESPONSIBILITIES:** + Provide Tier 1 customer support + Respond to basic ... Related Searches: Entry-Level, Customer Service, Data Entry, Consulting, Resume, Interview, Job...else? You will be the one providing the on-the-spot support that makes our integrated solutions stand out in… more
- ManTech (Vienna, VA)
- **ManTech** seeks a motivated, career and customer -oriented **Cloud Support Engineer Nights** to join our team in **Tysons, VA.** The **Cloud Support ... be part of a global team that provides 24x7 support to help customers seamlessly operate their hybrid on-premises...runbooks and playbooks to provide a meaningful resolution to Customer + Provide high-touch assistance to highest Tier… more
- ManTech (Herndon, VA)
- …and voice/video infrastructure. + Proven leadership managing diverse teams in direct customer support . + Strong ability to maintain effective working ... MANTECH seeks a motivated, career-oriented, and customer -focused Location Support Center Lead to...resolve incoming incidents and requests. The team provides daily Tier 1-2 support for IT infrastructure and… more
- Chenega Corporation (Fort Belvoir, VA)
- …+ Receive customer trouble tickets and service requests for desktop support . + Respond to service requests, enter them into the ticketing system, and ... Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA...acknowledge the request to the customer . + Manage ticketing system, by ensuring that tickets… more
- BAE Systems (Radford, VA)
- **Job Description** This is a Desktop support position. Provide on-site technical support for software and hardware installs, hardware moves, add or changes ... PC refresh based on company lifecycle standards and general tier 2 desktop support . Provide basic desk...on-site and off-site users. May provide minor training to customer support personnel. Patching support … more