• Service Desk Technician (Monday-Friday 7am-4pm)

    General Dynamics Information Technology (Arlington, VA)
    …Family:** Help Desk **Skills:** Customer Service,Help Desk Support ,Problem Solving, Technical Support ,Troubleshooting **Certifications:** CompTIA Security ... service focus, exhibiting expertise, courtesy, timeliness, and professionalism. Provide technical support and troubleshooting services for incoming queries and… more
    General Dynamics Information Technology (07/22/25)
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  • Help Desk Specialist

    CACI International (Reston, VA)
    …the primary point of contact for, and own the responsibility of, performing various technical support tasks involving both hardware and software items for this ... on a regular basis, Help Desk as well as Technical Support documentation in Confluence and in...the IT Operations Manager by understanding appropriate and applicable Tier support levels. * Escalate Tier… more
    CACI International (07/04/25)
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  • Systems Administrator I - Desktop Support…

    V2X (Springfield, VA)
    …a Systems Administrator I - Desktop Support - active TS/SCI clearance to support our government customer based in Springfield, VA. This position will require ... obtain and maintain a Counterintelligence (CI) Polygraph. The Systems Administrator - Desktop Support are the Tier 1/2 team members of an Information Technology… more
    V2X (07/30/25)
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  • Mid-Level Help Desk Agent

    ASM Research, An Accenture Federal Services Company (Alexandria, VA)
    …tracks and follows up on all incidents. Combines acquired and demonstrated technical qualities with exceptional customer service in daily responsibilities. ... customer onboarding and offboarding. + Provide account management support . + Process all IT SM tickets to completion....all IT SM tickets to completion. + Provide 24/7 Tier 1 support for all environments and… more
    ASM Research, An Accenture Federal Services Company (07/15/25)
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  • Desktop Image Management - Azure VDI or Citrix DOD…

    Tesla Laboratories. Inc. (Vienna, VA)
    …environments, ensuring high availability, performance, and security compliance. + Technical Support & Problem Resolution: Deliver outstanding Tier 1 - ... role is required to provide exceptional Tier 1- Tier 3 support , managing complex customer...Problem-Solving Skills: Proven ability to diagnose and resolve complex technical issues related to desktop imaging and virtual desktop… more
    Tesla Laboratories. Inc. (06/11/25)
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  • Technician (Field Service Representative)

    NANA Regional Corporation (Arlington, VA)
    …Provide desk-side support to troubleshoot, repair and resolve issues. + Provide technical support for remote customers via telephone, online chat, email or ... deliver training. + Provide Tier I and Tier II help desk support ; respond to...for the end-user environment. + Provide thorough, in-depth, user support , format and load user data into customer… more
    NANA Regional Corporation (07/25/25)
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  • Service Desk Analyst

    MPR Associates (Alexandria, VA)
    …software and hardware issues of MPR users. The individual will provide technical support for MPR computers, operating systems, application software, telephones, ... of user incidents and requests, resolve a variety of technical tier 1 and tier ...Coordinates with users, the Service Desk Manager, and higher tier support to escalate and resolve more… more
    MPR Associates (06/09/25)
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  • Lenel System Administrator 2

    M. C. Dean (Norfolk, VA)
    …+ Resolve complex system issues for physical security systems and networks. + Triage customer support calls, providing Tier 1 help desk support ... engineering and integrators on new system design + Provide tier II/III support for customer ...2 escalation. + Communicate with customers, manufacturers, vendors, and technical specialists. + Train system users and other system… more
    M. C. Dean (07/15/25)
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  • Sr. O&M Network Engineer

    Leidos (Chantilly, VA)
    …Sector at Leidos is seeking a Tier III O&M Network Engineer to support the customer 's various wide area networks (WANs) and local area networks (LANs). ... routing technologies across multiple vendors. The job duties of Tier III O&M Network Engineer are as follows: +...the following protocols: OSPF, BGP, MPLS, VRF's, VPN's + Support technical exchange meetings to help resolve… more
    Leidos (06/03/25)
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  • Salesforce Developer - FedRAMP

    Rubrik (Richmond, VA)
    …contact for all Salesforce needs on the GovCloud + The primary point of contact for the customer support team on all SFDC needs during PST hours + Support ... and other upstream/downstream applications + Working experience with third-parties to provide technical support , research, troubleshooting and be able to resolve… more
    Rubrik (08/07/25)
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