- Binghamton University (Binghamton, NY)
- …Commensurate with experience Binghamton University Information Technology Services is looking for a Help Desk Support Analyst to join our Client Support ... Services team. The Help Desk Support Analyst will...directly with other members of the Client Support and Technical Support teams, and works closely with other key… more
- City of New York (New York, NY)
- …Systems, with zero to one year of full-time experience as a Help Desk technician or other customer support role. Analyst ($74,893): Bachelor's degree in IT, ... the agency's staff by providing the hardware, software and technical /operations support necessary for budget preparation and analysis. The...of two years of full-time experience in an IT Help Desk role. BUDGET ANALYST … more
- New York Times (New York, NY)
- …on making journalism so good that it's worth paying for. About the Role As a Help Desk Analyst , you will provide infrastructure IT support services for The ... New York Times Company. You will deliver technical customer support over the phone in a call...2+ years of experience in the field of IT Help Desk and/or computer support. + 1+… more
- Robert Half Technology (New York, NY)
- Description Required: 2-4 years of experience in a Helpdesk, Service Desk , or Desktop Support role. Strong hands-on experience with Windows OS (Windows 10, Windows ... analysis. Strong verbal and written communication skills; ability to explain technical information to non- technical users. Customer service mindset with… more
- City of New York (New York, NY)
- …Director serves as the City Chief Procurement Officer. JOB DESCRIPTION: ANALYST MOCS team members operate in a fast-paced, collaborative, service-oriented ... duties. Analysts also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact with external… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact...operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group… more
- Fox Rothschild LLP (New York, NY)
- **Description** As a member of the Information Services Department, the Technical Support Analyst is responsible for providing outstanding phone and e-mail ... team for the development and maintenance of the service desk application (Service Now), with team members to keep...use of defined tools, templates and standards. + Develops help sheets and frequently asked questions lists for Solutions… more
- New York State Civil Service (Albany, NY)
- …and programming.* Development of instructional materials and classroom training.* Help desk duties including troubleshooting, resolving user issues, ... and programming.* Development of instructional materials and classroom training.* Help desk duties including troubleshooting, resolving user issues,… more
- TD Bank (New York, NY)
- …be an ideal opportunity for you. **Responsibilities:** + Support the MBS trading/sales desk directly + Trace Monitoring, Fed Dollar Reporting + Assisting the MBS ... trading desk with Agency Exchanges, Supers, and New Issue CMO...process. EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity. The TDS Operations Analyst III will act as a cross functional process… more
- Pearson (Albany, NY)
- …with exceptional support and training. All members of the School and Application Support Help Desk Team help facilitate school-based employees' ability to ... handling inbound calls to the School and Application Support Help Desk and assisting our staff and...Help , Guides, and other materials. The Customer Service Analyst is responsible and held accountable for finding answers… more