- DRT Strategies, Inc. (Silver Spring, MD)
- …Summary: This role is only 50% (half-time for a full-year, or 940 hours). The Help Desk Analyst provides Tier-1 support for electronic submission and data ... accurate records to support operational and strategic goals. The Help Desk Analyst works closely...technical expertise providing Tier 1 and Tier 2 help desk support, including identifying, documenting, triaging,… more
- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you are seeking a ... culture making this an exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve the software and hardware issues… more
- Koniag Government Services (Vienna, VA)
- …Public Law 88-352_** **Job Details** **Job Family** **Client Techncial Support and Training** **Job Function** ** Help Desk Support Tech** **Pay Type** **Hourly** ... LLC,** a Koniag Government Services company, is seeking an experienced **Service Desk Representative** with a **Top-Secret Clearance** to support **Kadiak** and our… more
- GovCIO (Washington, DC)
- …teams and vendors to resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential, along with ... USD $67,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5202/tier-2-service- desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5202_ **Category** _IT… more
- General Dynamics Information Technology (Chantilly, VA)
- …+ Experience with networked storage * Preferred Certifications: + CompTia Security+ HDI Customer Help Desk Analyst + Microsoft Office Specialist * Location: ... SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help ...DESK TECHNICIAN WILL MAKE AN IMPACT** + Provides technical support and troubleshooting to network, desktop, and/or systems… more
- Koniag Government Services (Arlington, VA)
- …installed operating systems, and the IT infrastructure to serve + as customer technical analyst with responsibility for resolving the most complex customer ... technologies. + Ability to use qualitative and quantitative techniques to evaluate help desk program effectiveness. + Specialized knowledge of Microsoft software… more
- Serco (Mclean, VA)
- **Position Description** Serco is seeking a Sr. Principal Military Trainer - Program Technical Analyst (PTA) to join our team in McLean, Virginia, in support of ... characteristics. Click here to apply now (https://careers-sercous.icims.com/jobs/69531/sr.-principal-military-trainer-%e2%80%93-program- technical - analyst -%28pta%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834477830) **New to Serco?**… more
- Acclaim Technical Services (Mclean, VA)
- …machine and computer printer. PREFFERD SKILLS: + Related work experience in a technical help desk position + Special non-commercial systems administrator ... DC area firms and continues to grow. We are actively hiring a Technical Support Analyst , Staff with TS/SCI clearance and polygraph to join our Mission Technology… more
- Fox Rothschild LLP (Washington, DC)
- **Description** As a member of the Information Services Department, the Technical Support Analyst is responsible for providing outstanding phone and e-mail ... team for the development and maintenance of the service desk application (Service Now), with team members to keep...use of defined tools, templates and standards. + Develops help sheets and frequently asked questions lists for Solutions… more
- DRT Strategies, Inc. (Silver Spring, MD)
- …of new standards (like updates to electronic submission formats), deliver ongoing help desk and training services, and assist with daily operations. ... including FDA staff, contractors, and external partners. + Support help desk operations by triaging, documenting, and...Experience providing Tier 1 and Tier 2 support for technical or regulatory help desks, including issue… more