- Amphenol Aerospace (Sidney, NY)
- …or advancing to Level 2 technical support. The main philosophical goal of the Help Desk Technician is to maintain an excellent rapport so that customer value ... recording, tracking, documenting and closure of help desk tickets + Work with technical team...+ Ability to establish and maintain effective, courteous and professional relationships with team members and users + Primary… more
- Binghamton University (Binghamton, NY)
- …Commensurate with experience Binghamton University Information Technology Services is looking for a Help Desk Support Analyst to join our Client Support Services ... Location: Binghamton, NY Category: Professional Posted On: Mon Apr 28 2025 Job...team. The Help Desk Support Analyst will provide superior… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- As a Help Desk Analyst within the Defense...ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the ... system users who may be experiencing stress due to technical issues. Your ability to translate complex technical...Unity Supply, Property Book, Finance, and Access modules + Help Desk ServiceNow ticket management **Other Job… more
- HCR Home Care (Rochester, NY)
- …issues independently + Strong organizational skills and attention to detail + Prior help desk or technical support experience preferred Physical Demands ... $18.00 - $25.00 Hourly Role and Responsibilities As a Help Desk Technician I, you will be...phone calls, and in-person walk-up requests, ensuring timely and professional resolution of IT issues. You will also assist… more
- City of New York (New York, NY)
- …work, maintenance of performance standards, maintaining baseline staff knowledge and professional development). MOCS maintains a lean staffing model, with managers ... flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when necessary.… more
- Amazon (New York, NY)
- …to stakeholders and customers - Engage with product and engineering to uphold the Supply Desk technical bar during any net new product releases. - Perform ... come to the right place. The Amazon Ads Supply Desk is powered by a team of supply experts...buyers, ADSP product, and engineering to triage and troubleshoot technical implementation issues, build robust scalable solutions to automate… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact...operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group… more
- City of New York (New York, NY)
- …duties. Analysts also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact with external ... stakeholders. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a central services and support group within the Technology Division at MOCS.… more
- City of New York (New York, NY)
- …duties. Analysts also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact with external ... stakeholders. The Service Desk Unit is part of the central services group...information to stakeholders, coordinating responses across various operational and technical teams, and documenting and partnering to resolve any… more
- KeyBank (Albany, NY)
- …6-8 weeks from 9:00am-1:00pm. Additional hours as needed. JOB SUMMARY Provide technical phone support for ATM operations, ensuring timely and effective service for ... ROLES AND RESPONSIBILITIES - Respond to incoming client calls and resolve technical issues, meeting departmental goals. - Maintain an average call handle time… more