• Help Desk Associate

    Heritage Christian Services (Rochester, NY)
    …friendly, professional point of contact for all Heritage Christian Services employees seeking technical assistance from the help desk team. Pay for this ... Overview The Help Desk Associate will serve as...+ Provide prompt and courteous walk-up support at the help desk , ensuring every staff member feels… more
    Heritage Christian Services (09/28/25)
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  • Assistant Director, Service Desk Operations

    City of New York (New York, NY)
    …work, maintenance of performance standards, maintaining baseline staff knowledge and professional development). MOCS maintains a lean staffing model, with managers ... flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when necessary.… more
    City of New York (10/02/25)
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  • Associate Director, Service Desk Operations

    City of New York (New York, NY)
    …assuming increasing levels of responsibility for the agency's success. The Service Desk Operations (SDO) Associate Directors align daily operations to the agency's ... maintenance of performance standards, maintaining baseline staff knowledge and professional development). SDO Associate Directors, along with the front-line… more
    City of New York (08/02/25)
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  • Senior Analyst, Service Desk Operations…

    City of New York (New York, NY)
    Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact...operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group… more
    City of New York (08/01/25)
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  • Service Desk Analyst - SME (Team Lead)

    GovCIO (Albany, NY)
    …for a Service Desk Analyst - Team Lead to provide first-line technical support to the organization's end-users to resolve issues related to IT hardware and ... software. The service desk analyst team lead monitors service delivery activities to...can't do it alone. We need great people to help us do great things - for our customers,… more
    GovCIO (09/20/25)
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  • Senior Analyst, Service Desk Operations…

    City of New York (New York, NY)
    Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact...operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group… more
    City of New York (08/01/25)
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  • Senior Analyst, Service Desk Operations…

    City of New York (New York, NY)
    Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact...operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group… more
    City of New York (08/01/25)
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  • Senior Analyst, Service Desk Operations

    City of New York (New York, NY)
    Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact...operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group… more
    City of New York (09/11/25)
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  • Electronic Trade Desk Analyst (FXGO),…

    Bloomberg (New York, NY)
    …client interactions across multiple channels -from trade lifecycle support to resolving technical issues. Our insights help clients make faster, better decisions ... Electronic Trade Desk Analyst (FXGO), Enterprise Services, Financial Solutions Location...projects, and channeling client feedback to internal stakeholders to help iterate on product development. + Facilitate communication with… more
    Bloomberg (09/27/25)
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  • Analyst, Service Desk Operations

    City of New York (New York, NY)
    …duties. Analysts also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact with external ... stakeholders. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a central services and support group within the Technology Division at MOCS.… more
    City of New York (09/11/25)
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