- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact...operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group… more
- Bloomberg (New York, NY)
- …client interactions across multiple channels -from trade lifecycle support to resolving technical issues. Our insights help clients make faster, better decisions ... Electronic Trade Desk Analyst (FXGO), Enterprise Services, Financial Solutions Location...projects, and channeling client feedback to internal stakeholders to help iterate on product development. + Facilitate communication with… more
- City of New York (New York, NY)
- …duties. Analysts also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact with external ... stakeholders. The Service Desk Unit is part of a central services and...information to stakeholders, coordinating responses across various operational and technical teams, and documenting and partnering to resolve any… more
- City of New York (New York, NY)
- …duties. Analysts also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact with external ... stakeholders. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a central services and support group within the Technology Division at MOCS.… more
- BMO Financial Group (New York, NY)
- …trade support professional to join our Securitized Products Trade Desk Support team. Experience with Securitized Products preferred. Securitized Products include ... Prior experience with Bloomberg TOMS & ICI Impact preferrable. This role will help support the trading of Securitized Products and their hedges from post-execution… more
- Janus Henderson Investors (Manhattan, NY)
- …a seamless and professional user experience. + Deliver remote and onsite technical support to global employees across multiple time zones. + Diagnose and resolve ... together . Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through...+ Paid volunteer time to step away from your desk and into the community + Support to grow… more
- GMHC (New York, NY)
- Technical Support Analyst I WFH Flexible * New York,...duties are mandatory requirements of the job: Tier 1 Help Desk Support + Respond to user support ... manner, ensuring thorough follow-through and attention to detail. + Accurately document all Help Desk actions and user interactions in the ticketing system. +… more
- GovCIO (Albany, NY)
- …IT Technical Shift Lead is responsible for managing and leading the IT help desk team during assigned shifts. This role ensures timely and effective ... fully remote. **Responsibilities** + Lead and supervise the IT help desk team during assigned shifts. +...levels and ensure compliance with SLAs. + Handle complex technical troubleshooting and problem-solving. + Conduct shift handovers and… more
- New York State Civil Service (Rochester, NY)
- …Division of Technology. Network/System Engineers I are responsible for resolving the most difficult help desk technical issues and providing technical ... will take pride in precision, cable management, and the professional presentation of all system installations.* Support Services, System...college or university and five (5) years of related technical experience in a help desk… more
- IBM (Poughkeepsie, NY)
- …z/OS operating system. This is a deep technical support role -not a help desk or coding-heavy position - where your ability to think methodically,communicate ... clearly, and solve problems under pressure will be key. **Required technical and professional expertise** * Bachelor's degree (or equivalent experience) in… more