- City of New York (New York, NY)
- …duties. Analysts also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact with external ... stakeholders. The Service Desk Unit is part of a central services and...information to stakeholders, coordinating responses across various operational and technical teams, and documenting and partnering to resolve any… more
- MSC Industrial Supply Co. (Melville, NY)
- …Complex customers. + Understand and convey customer requirements on both a business and technical level to help identify system needs to keep MSC compliant with ... (CSC) or Davidson NC **BRIEF POSITION SUMMARY:** The Deal Desk Analyst II for MSC?s Commercial and Public Sector...analytical support to the Large Account Sales Team to help identify areas for optimization and enhancements within a… more
- Global Elite Group (Garden City, NY)
- …link between our IT support team and employees, acting as a help desk resource and providing hands-on technical support and desktop support. This role is ... proactive and customer-focused mindset, and proven experience in IT help desk or technical support...IT support professional who thrives in a help desk environment and wants to make… more
- GovCIO (New York, NY)
- **Overview** GovCIO is currently hiring for an IT Customer Support Professional with an active Secret clearance to provide outstanding support to users, as well as ... deliver desk -side support, regularly scheduled backups, network storage allocation, and...assistance capabilities, Internet connectivity for standalone workstations, and provide technical assistance for relocations and moves. + Create, update,… more
- Professional Plastics (Angola, NY)
- …Essential Duties and Responsibilities: * Complete tasks received from the Customer Service help desk * Maintain new customer information database * Process web ... Professional Plastics is a leading distributor of high-performance...technical ceramics in the marketplace. Established in 1984, Professional Plastics has grown to 22 locations across the… more
- Capital Region BOCES (Albany, NY)
- …and desktop). + Diagnoses computer and network problems on-site or by means of help desk staff with user telephone consultations. + Works with vendors to ... a Senior Network and Systems Technician (BOCES) or other professional . Does related work as required. RESPONSIBILITIES: + Installs...twenty-four (24) months permanent competitive class status as a Help Desk Technician in the agency where… more
- Whitney Young Health Center (Albany, NY)
- … help desk to assist in troubleshooting, identify root cause, and provide technical support to assure help - desk functions are provided in an effective ... and security baselines to ensure critical WYH systems and technical infrastructure run at peak performance, with appropriate security...least five (5) years of experience as an IT professional or a graduate degree in IT with at… more
- The Strong (Rochester, NY)
- …(AV) systems throughout the museum. Serving as the primary contact for the IT help desk , this position installs, configures, maintains, and troubleshoots a range ... the ticketing system, phone, and in-person contact, acting as the primary help desk resource. Responsibilities include installing, configuring, maintaining, and… more
- City of New York (New York, NY)
- …Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be accepted for ... personnel systems. Information Technology Services (ITS)/Network Operations Center/WMS Network Control Help Desk is recruiting for one (1) Computer Specialist… more
- University of Rochester (Rochester, NY)
- …in accordance with the institution's needs. + Supports after-hours Level 1 and Level 2 Help Desk customer service. + Reviews and approves all IT activities that ... accordance with the institution's needs. + Supports after-hours Level 1 and Level 2 Help Desk customer service. + Reviews and approves all routine IT activities… more
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