- BlackRock (New York, NY)
- …complex client inquiries, enhancing the knowledge and capability of the service desk team, and working closely with product teams to support ongoing development ... + **Escalation ownership:** Act as the escalation point for complex and technical client inquiries, ensuring timely and accurate resolution + **Cross functional… more
- City of New York (New York, NY)
- …as well as to help manage the owner engagement programs, including the Homeowner Help Desk and the Zombie Homes Initiative. - The Office of the Homeowner ... Unit (SIU) leads special ONS initiatives and provides essential technical , planning, and policy support to staff and the...trainings, and creates public awareness campaigns. - The Homeowner Help Desk serves as a one stop… more
- Capital Region BOCES (Albany, NY)
- …and desktop). + Diagnoses computer and network problems on-site or by means of help desk staff with user telephone consultations. + Works with vendors to ... a Senior Network and Systems Technician (BOCES) or other professional . Does related work as required. RESPONSIBILITIES: + Installs...and networks. PROMOTIONAL : Twenty-four months (24) as a Help Desk Technician in the agency where… more
- Custom Computer Specialists (Bronx, NY)
- …our clients use it as effectively as possible. We are looking for a motivated technical professional to join our team as a Deskside Support Technician! OVERVIEW: ... in hardware and software support + Dell / Lenovo certifications + Industry recognized Help Desk Certification and/or help desk environment experience… more
- The Strong (Rochester, NY)
- …(AV) systems throughout the museum. Serving as the primary contact for the IT help desk , this position installs, configures, maintains, and troubleshoots a range ... the ticketing system, phone, and in-person contact, acting as the primary help desk resource. Responsibilities include installing, configuring, maintaining, and… more
- City of New York (New York, NY)
- …Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be accepted for ... personnel systems. Information Technology Services (ITS)/Network Operations Center/WMS Network Control Help Desk is recruiting for one (1) Computer Specialist… more
- University of Rochester (Rochester, NY)
- …in accordance with the institution's needs. + Supports after-hours Level 1 and Level 2 Help Desk customer service. + Reviews and approves all IT activities that ... accordance with the institution's needs. + Supports after-hours Level 1 and Level 2 Help Desk customer service. + Reviews and approves all routine IT activities… more
- New York State Civil Service (Albany, NY)
- …Low-code platform development and administration;* UX Design and Development; and* Enterprise Help Desk Support and Automation.The NYSED is committed to ... technical activities related to application development, data center operations, help desk support, and application integration in accordance with the… more
- Amazon (New York, NY)
- …based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future. Basic ... and the programmatic advertising domain, and is leveraging this expertise to help our customers meet and exceed their business objectives. In this customer-facing… more
- Amazon (New York, NY)
- …based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future. Basic ... and the programmatic advertising domain, and is leveraging this expertise to help our customers meet and exceed their business objectives. In this customer-facing… more