- Capital Region BOCES (Albany, NY)
- …and desktop). + Diagnoses computer and network problems on-site or by means of help desk staff with user telephone consultations. + Works with vendors to ... a Senior Network and Systems Technician (BOCES) or other professional . Does related work as required. RESPONSIBILITIES: + Installs...twenty-four (24) months permanent competitive class status as a Help Desk Technician in the agency where… more
- City of New York (New York, NY)
- …as well as to help manage the owner engagement programs, including the Homeowner Help Desk and the Zombie Homes Initiative. - The Office of the Homeowner ... Initiatives Unit leads special ONS initiatives and provides essential technical , planning, and policy support to staff and the...trainings, and creates public awareness campaigns. - The Homeowner Help Desk serves as a one stop… more
- SHI (Albany, NY)
- …and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI is our employees ... largest minority- and woman-owned enterprise in the US** + **Continuous professional growth and leadership opportunities.** + **Health, wellness, and financial… more
- IT Concepts (Syracuse, NY)
- …relevant experience may be substituted for education. + 2+ years of experience in IT Technical Support, Help Desk or System Administration. + Candidates must ... is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our...user satisfaction. + Assist in delivering both remote and desk -side technical support, responding to IT support… more
- New York State Civil Service (Albany, NY)
- …and documentation for Microsoft 365/SharePoint and mobile e-mail access;* Provide expert level technical support to the Help Desk regarding e-mail and ... NY HELP Yes Agency Education Department, State Title Information...Engineering, Sciences Salary Grade 18 Bargaining Unit PS&T - Professional , Scientific, and Technical (PEF) Salary Range… more
- University of Rochester (Rochester, NY)
- …in accordance with the institution's needs. + Supports after-hours Level 1 and Level 2 Help Desk customer service. + Reviews and approves all IT activities that ... accordance with the institution's needs. + Supports after-hours Level 1 and Level 2 Help Desk customer service. + Reviews and approves all routine IT activities… more
- New York State Civil Service (Albany, NY)
- …and programming.* Development of instructional materials and classroom training.* Help desk duties including troubleshooting, resolving user issues, ... and programming.* Development of instructional materials and classroom training.* Help desk duties including troubleshooting, resolving user issues,… more
- New York State Civil Service (Albany, NY)
- …Low-code platform development and administration;* UX Design and Development; and* Enterprise Help Desk Support and Automation.The NYSED is committed to ... technical activities related to application development, data center operations, help desk support, and application integration in accordance with the… more
- Amazon (New York, NY)
- …based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future. Basic ... and the programmatic advertising domain, and is leveraging this expertise to help our customers meet and exceed their business objectives. In this customer-facing… more
- SUNY Morrisville (Morrisville, NY)
- …Assist with upgrades, system design, and recommendations for improving AV setups. + End-User Support ( Help Desk - our Tier 1 Support): + Provide technical ... Electrical Engineering Technology) + 2+ years of experience working with professional grade audiovisual equipment and/or service desk computing support.… more