- Chenega Corporation (Arlington, VA)
- …of all support requests. + Provide technical guidance and support to the Help Desk team, escalating complex issues as needed. + Proactively identify and ... **Req ID:** 36590 **Summary** ** Help Desk Manager** **Arlington, Virginia** Are...business climate? Are you looking for a career where professional development is embedded in your employer's core culture?… more
- General Dynamics Information Technology (Arlington, VA)
- …Experience developing and providing Service Level Agreements and Help Desk deliverables. + **Required Certifications:** (411) Technical Support Specialist - ... Level Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** BMC Remedy Ticketing System, Help Desk … more
- SMX (Dahlgren, VA)
- …Warfare Center Dahlgren Division (NSWCDD) in Dahlgren, VA. The Senior Help Desk Specialist will provide advanced technical support within the help ... at NSWCDD. This role involves diagnosing and resolving complex technical issues, mentoring junior staff, and ensuring high levels... professional manner + Guide and support other help desk staff, providing training and knowledge… more
- General Dynamics Information Technology (Quantico, VA)
- …Level Must Be Able to Obtain:** Top Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support,IT End User ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier I** with GDIT....up-to-date + Consult with the user community to resolve technical problems and answer queries by telephone or self-service… more
- General Dynamics Information Technology (Chantilly, VA)
- …Required:** None **Job Family:** Help Desk **Skills:** Active Directory (AD), Help Desk Support, Technical Support **Certifications:** Security CE + - ... turn into opportunity. And our work depends on a ** Help Desk Technician** joining our team to...completion of all tasks in assigned projects. + Provides technical support and troubleshooting to network, desktop, and/or systems… more
- Chenega Corporation (Arlington, VA)
- …skills to ensure seamless and reliable client-side support. The **VIP Help Desk Senior (Class)** serves as the go-to technical expert for end-user support ... **Req ID:** 36902 **Summary** **VIP Help Desk Senior (Class)** **Arlington, VA**... Senior (Class)** is a dedicated Tier II support professional embedded with a high-visibility technical office.… more
- Robert Half Technology (Richmond, VA)
- …+ Education: High School Diploma or equivalent + Experience: + 2-4 years of Service Desk or Help Desk experience + 1 year of desktop administration ... new knowledge and procedures. + Review and implement new processes; ensure Service Desk staff are trained accordingly. + Strive to meet key performance metrics: +… more
- General Dynamics Information Technology (Chantilly, VA)
- …Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support,Problem ... DESK TECHNICIAN WILL MAKE AN IMPACT** + Provides technical support and troubleshooting to network, desktop, and/or systems...Skills: Customer service and/or support experience working in a Help Desk , Service Desk , or… more
- SMX (Fort Belvoir, VA)
- … Help Desk operations and personnel + Perform duties as a Help Desk technician as required + Promote professional growth within the Help Desk ... Fort Belvoir, VA SMX is actively seeking a **Senior Help Desk Manager** for a full-time, on-site...$127,500-$204,100 USD At SMX(R), we are a team of technical and domain experts dedicated to enabling your mission.… more
- Koniag Government Services (Arlington, VA)
- …technologies. + Ability to use qualitative and quantitative techniques to evaluate help desk program effectiveness. + Specialized knowledge of Microsoft software ... and strategies that govern the planning and delivery of help desk services. + Working knowledge of...of Defense and Civilian missions to provide forward leaning technical , professional , and operational solutions. KGS enables… more