- CGI Technologies and Solutions, Inc. (Arlington, VA)
- …Helpdesk Lead manages and oversees the daily operations of a help desk team, ensuring efficient and effective technical support. This role involves ... ** Help Desk Lead - Senior** **Category:**...** Help Desk Lead - Senior** **Category:** Service Desk...o Mentor and train junior staff members, fostering their technical and professional development. o Evaluate individual… more
- General Dynamics Information Technology (Quantico, VA)
- …Be Able to Obtain:** Top Secret **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support,IT End User ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier I** with GDIT....up-to-date + Consult with the user community to resolve technical problems and answer queries by telephone or self-service… more
- General Dynamics Information Technology (Chantilly, VA)
- …None **Job Family:** Technical Support Services **Skills:** Active Directory (AD), Help Desk Support, Technical Support **Certifications:** Security CE + ... turn into opportunity. And our work depends on a ** Help Desk Technician** joining our team to...completion of all tasks in assigned projects. + Provides technical support and troubleshooting to network, desktop, and/or systems… more
- General Dynamics Information Technology (Quantico, VA)
- …Be Able to Obtain:** Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support,IT End ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier II** at GDIT....incidents + Consult with the user community to resolve technical problems and answer queries by telephone or self-service… more
- Koniag Government Services (Winchester, VA)
- Arlluk Technology Solutions, LLC a Koniag Government Services company, is seeking a Help Desk Technician with a Top-Secret clearance to support ATS and our ... time off, and more. This position is for a Help Desk Technician to support the FBI's...of Defense and Civilian missions to provide forward leaning technical , professional , and operational solutions. KGS enables… more
- TekSynap (VA)
- …be a US Citizen **Overview** We are seeking a part time **Tier I Help Desk Technician** to provide high quality technical support to our end users. The Tier ... and trouble tickets to provide general IT support. + Create, update, and close out help desk tickets accurately and efficiently. + Collaborate with other Tier I… more
- Old Dominion University (Norfolk, VA)
- …ideal candidate is resourceful, patient, and eager to help users resolve technical problems in a timely and professional manner. Type of Recruitment ... Posting Details Working Title Help Desk Technician Position Number 01440A...Strong analytical and research skills for diagnosing and resolving technical problems * Proficient knowledge on leading a project… more
- MPR Associates (Alexandria, VA)
- …engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you are seeking a unique, ... . MPR makes challenging projects successful, delivering safe and reliable technical solutions across the entire project or product life-cycle to benefit… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- SAIC (Springfield, VA)
- …position in support of the Department of State (DOS) Vanguard Contract. The Help Desk Specialist is responsible for providing information and communication ... resolution, and follow-up steps. + Identifies, researches, and resolves technical problems. + Responds to telephone calls, email and...Ability to follow policies and procedures. + Knowledge of help desk ticketing systems. + Ability to… more