• Help Desk Lead - Senior

    CGI Technologies and Solutions, Inc. (Arlington, VA)
    …Helpdesk Lead manages and oversees the daily operations of a help desk team, ensuring efficient and effective technical support. This role involves ... ** Help Desk Lead - Senior** **Category:**...** Help Desk Lead - Senior** **Category:** Service Desk...o Mentor and train junior staff members, fostering their technical and professional development. o Evaluate individual… more
    CGI Technologies and Solutions, Inc. (09/06/25)
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  • Senior Help Desk Specialist

    SMX (Dahlgren, VA)
    …Warfare Center Dahlgren Division (NSWCDD) in Dahlgren, VA. The Senior Help Desk Specialist will provide advanced technical support within the help ... at NSWCDD. This role involves diagnosing and resolving complex technical issues, mentoring junior staff, and ensuring high levels... professional manner + Guide and support other help desk staff, providing training and knowledge… more
    SMX (10/03/25)
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  • NCIS Help Desk Analyst Tier I…

    General Dynamics Information Technology (Quantico, VA)
    …Be Able to Obtain:** Top Secret **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support,IT End User ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier I** with GDIT....up-to-date + Consult with the user community to resolve technical problems and answer queries by telephone or self-service… more
    General Dynamics Information Technology (08/15/25)
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  • Help Desk Technician - TS/SCI

    General Dynamics Information Technology (Chantilly, VA)
    …None **Job Family:** Technical Support Services **Skills:** Active Directory (AD), Help Desk Support, Technical Support **Certifications:** Security CE + ... turn into opportunity. And our work depends on a ** Help Desk Technician** joining our team to...completion of all tasks in assigned projects. + Provides technical support and troubleshooting to network, desktop, and/or systems… more
    General Dynamics Information Technology (08/08/25)
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  • NCIS Help Desk Analyst Tier II…

    General Dynamics Information Technology (Quantico, VA)
    …Be Able to Obtain:** Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support,IT End ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier II** at GDIT....incidents + Consult with the user community to resolve technical problems and answer queries by telephone or self-service… more
    General Dynamics Information Technology (09/26/25)
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  • Help Desk Technician

    Koniag Government Services (Winchester, VA)
    Arlluk Technology Solutions, LLC a Koniag Government Services company, is seeking a Help Desk Technician with a Top-Secret clearance to support ATS and our ... time off, and more. This position is for a Help Desk Technician to support the FBI's...of Defense and Civilian missions to provide forward leaning technical , professional , and operational solutions. KGS enables… more
    Koniag Government Services (10/02/25)
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  • Tier I Help Desk Technician

    TekSynap (VA)
    …be a US Citizen **Overview** We are seeking a part time **Tier I Help Desk Technician** to provide high quality technical support to our end users. The Tier ... and trouble tickets to provide general IT support. + Create, update, and close out help desk tickets accurately and efficiently. + Collaborate with other Tier I… more
    TekSynap (09/26/25)
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  • Help Desk Technician

    Old Dominion University (Norfolk, VA)
    …ideal candidate is resourceful, patient, and eager to help users resolve technical problems in a timely and professional manner. Type of Recruitment ... Posting Details Working Title Help Desk Technician Position Number 01440A...Strong analytical and research skills for diagnosing and resolving technical problems * Proficient knowledge on leading a project… more
    Old Dominion University (09/30/25)
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  • Service Desk Analyst

    MPR Associates (Alexandria, VA)
    …engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you are seeking a unique, ... . MPR makes challenging projects successful, delivering safe and reliable technical solutions across the entire project or product life-cycle to benefit… more
    MPR Associates (09/08/25)
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  • Mid-Level Help Desk Agent

    ASM Research, An Accenture Federal Services Company (Alexandria, VA)
    …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
    ASM Research, An Accenture Federal Services Company (07/15/25)
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