- SHI (Richmond, VA)
- …and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI is our employees ... largest minority- and woman-owned enterprise in the US** + **Continuous professional growth and leadership opportunities.** + **Health, wellness, and financial… more
- NTT America, Inc. (Herndon, VA)
- …Dynamic Workforce Solutions (DWS) team. In this role, you will be the technical bridge between our sales team and prospective clients, demonstrating how our ... address complex business challenges. The ideal candidate will combine deep technical knowledge with excellent communication skills to articulate value propositions… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …in the following: At least one specialized application, such as, Asset Management, Help Desk Software, Identity Management, etc., that support an end user ... environment in areas such as but not limited to Identity Management Service Desk applications Asset Management etc. Serves as a liaison between the Helpdesk system… more
- IT Concepts (Salem, VA)
- …relevant experience may be substituted for education. + 2+ years of experience in IT Technical Support, Help Desk or System Administration. + Candidates must ... is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our...user satisfaction. + Assist in delivering both remote and desk -side technical support, responding to IT support… more
- Koniag Government Services (Chantilly, VA)
- …issues as needed and following the standard escalation process provided in the agency DAI Help Desk SOP to ensure issues that require escalation to the DAI PMO ... (DLA) help desk follows the standardized process and...of Defense and Civilian missions to provide forward leaning technical , professional , and operational solutions. KGS enables… more
- General Dynamics Information Technology (Mclean, VA)
- …timely and high-quality support for end-users while mentoring and guiding a team of Help Desk Technicians. The ideal candidate will have a solid background in ... **Required Qualifications:** + 8+ years of experience in a Help Desk or IT Support role, with...Bachelor's degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, … more
- CACI International (Chantilly, VA)
- …system analysis, developing standard operating procedures, audit compliance, end user training, and Help Desk support. + Provide expertise in PPBE to support ... work. + Bring innovative problem-solving skills to address complex technical challenges. + Communicate effectively with both technical...end user community via phone and email during specified Help Desk hours. + Candidates must be… more
- Serco (Arlington, VA)
- **Position Description** Serco has a high profile and challenging technical position supporting acquisition of US Navy warfare systems. This great opportunity will ... Landing (Crystal City) part of Arlington, VA to provide technical expertise in the management of cybersecurity requirements of...with eligibility for Top Secret + At least one professional certification (eg Security+, etc.) required. An advanced … more
- KeenLogic (Mclean, VA)
- …synchronization + System performance optimization and security compliance + Global help desk operations and training delivery + Program/project management ... compliance with applicable security regulations and standards + Oversee and support global help desk operations to ensure efficient service delivery and user… more
- M. C. Dean (Norfolk, VA)
- …design + Provide tier II/III support for customer issues reported through the help desk + Proper documentation of system programming Responsibilities include but ... networks. + Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation....in your skills and expertise through a combination of professional and technical training programs, including leadership… more