- Palo Alto Networks (Plano, TX)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... to improve overall software and hardware quality per release cycle + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more
- Palo Alto Networks (Plano, TX)
- …an environment where we all win with precision. **Your Career** As a Senior Technical Support Engineer, you will engage directly with our valued customers to ... technical assistance even in high-pressure situations. **Your Impact** + Offer technical support to customers and partners + Effectively manage support … more
- Palo Alto Networks (Plano, TX)
- …fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies to customers ... soft skills, and enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more
- Palo Alto Networks (Plano, TX)
- …as needed (often, in high pressure situations). **Your Impact** + Provide Technical Support to customers and partners + Provide configurations, troubleshooting ... manner + Provide fault isolation and root cause analysis for technical issues + Publish Technical Support Bulletins and other technical documentation… more
- Palo Alto Networks (Plano, TX)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... to improve overall software and hardware quality per release cycle + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more
- Palo Alto Networks (Plano, TX)
- …SDWAN support team, you will serve our customer base by providing technical support , by answering incoming support inquiries and managing escalations, ... soft skills, and enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more
- Palo Alto Networks (Plano, TX)
- …in high pressure situations). **Your Impact** + Provide post sales technical support , configurations, troubleshooting, and standard methodologies to customers ... teams to improve overall software quality per release cycle + Publish Technical Support Bulletins and other technical documentation in the Knowledge Base… more
- Palo Alto Networks (Plano, TX)
- …pressure situations). **Your Impact** + Work with US Government customers to provide Technical Support of complex architectures and network issues. + Provide ... facilitate communication between customers, account teams, and engineering. + Publish Technical Support Bulletins and other technical documentation in the… more
- Concentrix (Austin, TX)
- Job Title: Technical Support Representative-Remote (Bilingual: Portuguese and English) Job Description **JOB DESCRIPTION** The Technical Support ... Companies for Career Growth** " awards every year? Then a remote Technical Support / Customer Service Representative position at Concentrix is just the right… more
- Lincoln Financial (Austin, TX)
- …**The Role at a Glance** The Role at a Glance The AVP, Annuity Product Technical Support role will primarily be responsible for the development and oversight of ... provide strategic guidance and mentorship to the team responsible for annuity technical support . This position will act as a liaison to internal and external… more