- IBM (Austin, TX)
- …in their cloud journey. **Your role and responsibilities** Our team provides expert technical support for customers using HCP Terraform. We help users ... and resolution steps, convey process and product guidance * Solve incoming technical support requests within SLA, including high-severity urgent cases *… more
- Robert Half Technology (San Antonio, TX)
- …position is ideal for someone with a passion for providing exceptional technical support and ensuring the seamless operation of hardware and ... skills and a customer-focused mindset. Responsibilities: * Deliver Tier I technical support to end users, resolving issues related to hardware, software, and… more
- TEKsystems (El Paso, TX)
- …solutions, we're seeking a dedicated Site Support Specialist to provide hands-on technical support at our new El Paso facility. Key Responsibilities + ... Provide onsite technical support to end-users, resolving hardware, software, and network-related issues in person. + Troubleshoot and resolve escalated Tier 2 … more
- Fujitsu (Richardson, TX)
- …(RU) and Centralized Units (CU)/Distributed Units (DU). **Responsibilities:** + Provide technical support for radio products, including troubleshooting and issue ... and other related documents. + Serve as the highest level of technical support escalation, handling complex issues and providing timely resolutions to customers… more
- Panasonic North America (Houston, TX)
- …systems such as PanaCIM, iLNB, and DGS, both on-site and remotely. Provides technical support and customer service in resolving application, database, and ... connect talent to opportunity. Come join our journey! **Responsibilities** **SERVICE SUPPORT :** + Plan and execute software installations, migrations, and upgrades… more
- GovCIO (Austin, TX)
- …St. Louis, MO and will be a hybrid remote position. **Responsibilities** **Provide technical support :** + Respond to customer questions and troubleshoot ... skills to find the root cause of problems and implement solutions. **Handle support requests:** + Serve as the primary contact for users, documenting and logging… more
- Netsync Network Solutions (Dallas, TX)
- …Smart Hands Technician to join our IT team. This role involves providing on-site technical support and assistance with a variety of IT-related tasks, including ... configurations, and troubleshooting activities. + Offer prompt and effective on-site support to end-users, addressing technical issues and providing training… more
- TEKsystems (Frisco, TX)
- …Skills Desktop, Support , Troubleshooting, Hardware, mac, Windows, microsoft, Technical support , Imaging, Deployment Top Skills Details Desktop, Support ... Description * Provides support to Cowboys staff for technology related issues....as an escalation point for all Tier 1 related technical inquiries. * Oversee and perform compliance reviews, troubleshooting… more
- Texas A&M University System (Killeen, TX)
- …and Tier II support and escalate more complex problems to other technical support teams and/or outside vendors to resolve TierIIIissues. Individuals are ... Job Title End User Support Specialist II Agency Texas A&M University -...problems until resolved or escalated. + May coordinate the technical activities of a small project team; assist and… more
- RTX Corporation (Austin, TX)
- …and ensure documentation is properly maintained. + Provide advanced problem solving and technical support , including on-call critical support . + System ... properly and in a timely fashion, as well as engage vendor support on technical and functional issues when necessary + Working knowledge of ServiceNow Incident… more